Great hotel and very new when we visited. Stayed in a suite and very comfortable. AC was not working in the room or the gym and both hot. Understaffed in the international restaurant. We are on two nights, first night slightly better than second when waited 40mins from sitting down to being offered a drink! They need more waiting staff. Food was excellent. Reception staff not very welcoming, which was a surprise for a 5 star hotel. Porter Sergio was really helpful, took luggage from car and delivers to room, told us about the facilities etc… overall a spectacular hotel / location, but needs some polish operationally. I hope they can make it work, if service in the restaurant dose not improve they will get few repeat visitors.
Vertalen