Locanda Antico Fiore

We arrived at the entrance 20 minutes earlier and no one was there, with locked door. We tried to call and received an automatic message stating that the number does not exist! We started to think of a scam! Someone eventually arrived and opened the door, with no clear explanation about the telephone number. The room was dusty, a couple of light bulbs did mot work, leaking air conditioning. A big thank to Melissa, who helped us to have at least the light bulbs replaced and was very kind throughout our 2- night stay. Apart from Melissa and the good location, a poor and expensive experience.

I made a reservation at this hotel at 21h30. I received a message from the hotel at 22h giving me a code for the door and saying “upstairs you will find the key of the room number 7 on the 2nd floor”. I arrived at 22h30. I couldn’t find the entrance and sent them a message and tried to call them. No answers. A neighbour came out and showed me the entrance. After climbing a staircase, I pushed open a door that led to the reception desk to find a room completely plunged in the dark. I found the light but no key at reception. I made my way to the room after climbing a second flight of stairs. At the end of the corridor, I found room 7. There was no key on the door. I opened the door and turned on the light to find a room like in a horror movie. An unmade bed with dirty sheets and a dirty towel on it. Another dirty towel rolled in a ball on a chair. Everything very dirty and messy. I ran out leaving the light on and the door open. I'm a woman travelling alone and I was very scared. No one anywhere and no lights. I had to find another hotel when it was already very late. The next morning I received a message from them saying “you have to pay, shame on you”. They then called to insult me saying I left the room like that. I explained to them what happened, they pretended not to understand or that I was lying and they just hung up. I took pictures and screenshots of everything but cannot add pictures to this review. I'm still in shock and was very scared for my safety.

After we got a confirmation two months prior to arrival we were registered and got room and keys. At 10 pm returning after dinner, our luggage was packed by them and put in a public area down the stairs behind the entrance door. A note said: “The room is booked for another customer.” The phone number they left on that note was wrong. Three other phone numbers of this hotel did not work: two of them were correct but they hang up on us, calling repeatedly, unanswered. Also the following days nobody called back. When we went a few days later, a nice, yet highly inexperienced lady in the reception called the manager. After less than a one minute call she told us there’s nothing she can do for us. No one took responsibility. The manager did not even apologize. We were never contacted by email either- except for the confirmation after booking, 2 months earlier.

Lo unico bueno que tiene es que esta cerca de la parada del ferry Sant Angelo y que el desayuno fue realmente abundante. Es un alojamiento carisimo para lo que son las instalaciones en si, tiene mucho olor a humedad, que bueno, siendo venecia atribuimos que era por los canales, pero al ingresar, no nos recibió nadie, solo estaba la chica que limpiaba, tiene dos tramos de escaleras muy difíciles de subir con maletas, la habitación tenia el suelo en declive!!!!!! en un primer piso y todo el suelo en pendiente, te sentís mareado apenas entras, y luego para dormir se siente muy mal!! la decoración no es romántica, es super recargado, los mueblecitos son pequeños no se puede apoyar casi nada, no hay espacio. No lo recomiendo para nada!

Die Bilder sehen besser aus als sie sind. Für das Geld hätte ich etwas mehr erwartet. Hotel ist recht einfach. Zimmer sind aber schön groß und die Lage ist super gut. Achtung an Menschen die behindert sind. Es führen ca 30 sehr steile Stufen ins Hotel.

Ottima location centrale vicino piazza San Marco camera pulita e accogliente colazione con tutto e di più e tanta ospitalità da parte dello staff. Tutto ottimo.. Se tornerò a Venezia tornerò sicuramente da voi!.......................

Abbiamo soggiornato 2 notti ,pensando di entrare in un hotel, invece scopriamo che è un affittacamere. La camera inizialmente assegnataci era in pendenza con la testiera del letto più bassa rispetto alla posizione dei piedi. Alle nostre rimostranze , ci hanno proposto un'altra camera senza pendenza ma con un bagno minuscolo. . Segnaliamo che per raggiungere la camera si deve salire su una scala ripida e stretta quindi consiglio un bagaglio leggero. Il personale è gentile ma il servizio fornito pessimo. Abbiamo avuto un problema con il riscaldamento che a seguito di un guasto ,ha lasciato l'area comune al freddo, per fortuna la camera è provvista di uno split che ha risolto il problema per la notte. Ma la cosa peggiore è che siamo rimasti senza acqua calda ; il titolare dopo aver chiamato un tecnico ha comunicato che l'acqua calda c'era . Ma non era vero. Alle 19 di sera ho provato a contattarlo al cellulare, al numero fisso e via mail per segnalare il problema ma ricevuto nessuna risposta . Tutto questo pagato € 170 a notte.

Alles war wie es sein sollte, das Zimmer war sauber und der Besitzer sehr nett, es ist sehr nah am Zentrum, die Gegend ist wunderbar! Ein wunderbarer Urlaub! Ich werde auf jeden Fall wiederkommen! Danke für alles! Wenn Sie in Venedig landen , das ist der perfekte Ort!

Franchement médiocre ! hotel vieillot et sans accueil... chambre froide et pas agréable. Salle d'eau microscopique, on ne peut pas se retourner dans la douche.Odeur d'égout remontant du lavabo... Bref ! énorme déception; franchement limite. Seule la situation est correct. A éviter