Gastgebruiker
3 maart 2024
I have stayed at this hostel for years, 20 plus, at least. It underwent remodeling in 2023 and mostly it was successful. There are lockers under the beds for personal storage. Unfortunately, the room ventilation issues weren't addressed. The only 'ventilation' is a window. There is no air in the room if it's closed and the room is full. I will say the bathrooms are very clean and well-maintained as are the floors throughout. The kitchen is kept clean and picked up. Kudos for these management issues. I stayed in a room on the 3rd floor that was next to two rooms that had large groups every night. Unfortunately, one of these was some very young folks who screamed and shouted up and down the hall and in their room until 11 and beyond. I hadn't realized 'quiet time' was changed to 11 pm and when I complained to the night clerk I was apparently 15 minutes before 11 pm and she was not sympathetic about enforcing some kind of order when I asked her to speak to this group of people. She was unfriendly towards me thereafter as if I was some kind of forgive me, "noise Nazi". I'm not happy about her attitude. Please address noise issues with your staff and request they maintain respectful order on the floors 11 pm rule, irregardless. Finally, I would recommend bringing back at least a continental breakfast even for a fee - coffee/tea/juice, croissants/oa**eal, etc. It really does creates community and interaction something seriously missing now from this hostel; it used to be more inclusive but now everyone's on their own. Otherwise this continues to be a decent hostel to stay at. Thank you.
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