Conscious Hotel Oudegracht

Laten we het enige positieve punt eerst maar eens benoemen. De locatie is fantastisch, vlakbij vrijwel alles wat je maar wilt. Verder kan ik niets positiefs over deze plek zeggen. Het is geen hotel zoals ik het ken, aangezien ik wekelijks in hotels verblijf, zowel voor mijn werk als voor mijn vrije tijd. Ik zou het eerder omschrijven als het huren van een kamer zonder schoonmaakservice, ergens achterin het pand, in industriële (mogelijk opzettelijke) gangen. Ik dacht ten onrechte dat kamers dagelijks schoongemaakt zouden worden, tenzij je je afmeldde voor de schoonmaakservice. Ik heb me daar NIET voor afgemeld, maar desondanks merkte ik op dat onze kamer gedurende de 3,5 dagen dat we er waren, door geen enkel personeelslid was aangeraakt. Hetzelfde gold voor de kamers van mijn Italiaanse familieleden en die van mijn stiefdochter en haar partner. Dezelfde lakens, onopgemaakte bedden en dezelfde natte handdoeken, 3,5 dagen lang. Bah! Het hotel heeft een kleine receptie (laten we het maar een laptop in het café noemen) en verder niets. Het restaurant (uitstekend) is niet van het hotel en daarom kunnen er 's avonds laat geen drankjes, snacks of maaltijden op de kamerrekening worden gezet. Kortom, NIET geschikt voor mij, mijn vrouw of mijn familie. Is het echt te veel gevraagd om schone handdoeken te krijgen op een kamer die €260 per nacht kost, alleen de overnachting?

Let's get the only positive out of the way. The setting is first class near pretty much everywhere you'd want to be. Other than that I cannot say anything positive about this place.It is not a hotel as I understand it staying as I doing hotels pretty much weekly for work and for leisure. I would describe it more like renting an unserviced room someway down the back of the premises down industrial( possibly intentionally) corridors.I foolishly thought the norm was to opt out of room cleaning but I note that our room was not touched by any domestic staff in the 3 and a half days we were there. Nor were the rooms of my Italian relatives or of my step daughter and her partners. Same bedclothes and unmade beds and the same wet towels for 3 and a half days. Yuck! The Hotel(sic) has a small reception area( let's call it a laptop in the cafe(sic) and nothing else. The restaurant( outstanding) isn't owned by the Hotel(sic) and therefore no late evening drinks,snacks or meals can be charged to your room.So in summary NOT for me or for my wife or for my family. Is it really too much to ask for fresh towels in a room costing €260 a night room only.

I stayed here for 4 nights and the rooms are quite basic but the beds are comfortable and clean and the shower is great quality and the breakfast area is simple but works well and overall it is good quality and value for money. The restaurant area union house was a former music venue and the staff and food here are very good also, I’d recommend this hotel and stay here again

Unfortunately we had a very bad experience at the Conscious Hotel in Utrecht. With our 2 children - ages 16 and 11 - we booked - for a few nights their expensive suite - room suitable for 4 people. Upon arrival we noticed that the windows couldn't open - historical building. Our eldest daughter gets severe anxiety because of claustrophobia and we asked if we could change rooms. The receptionist was friendly and offered us 2 other - standard - rooms for the following 2 nights. She said there would be no extra charge, but had to check with management. We said we were OK to pay any difference - didn't expect there to be any/much as we paid a lot for their most expensive suite and the other 2 rooms were basic rooms - but wanted to know in advance. We went to the reception - lovely but young and quite unexperienced team, multiple times, they said management would let us know, but nobody called. Upon check out we were charged over 500 EUR extra!!!!!!! for the 2 nights. Extra - as the suite was paid for. We asked to speak to the management, but nobody was available. We have tried to call and email multiple times. We got 1 reply with apologies and that they were looking in the situation and give us an answer, but they never replied back despite multiple follow ups from our side. Telling us in advance there would be no extra charge, and then charge us so much extra without advance notice and no possibility to speak to someone really is unfair and extremely unprofessional. We would absolutely not recommend this hotel.

Gorgeous hotel, such a nice design, room was really lovely... Tall ceiling, big window. Bed was comfy. Staff were lovely, breakfast was nice, I would definitely stay here again. Nothing bad to say about it

Absolutely loved the vegetarian breakfast and overall hospitality. Thanks for a wonderful stay!

Hotel rooms are very basic. Restaurant and bar were nice but not very appealing to spend time it.