Gastgebruiker
15 december 2023
We stayed with my spouse between November 26th and December 1st. It was our first visit to Uppsala. The hotel's location, being close to shopping centers, was very convenient. It's not in the center but still quite nice. We didn't face any problems with transportation. The rooms were standard hotel rooms. I didn't like the minimal sink basin at all; it's an architectural flaw. You can't comfortably wash your face. The room thermostat wasn't working on the night we arrived. I requested an extra blanket from the lady at the reception. They also sent technical service. The issue was resolved with a spare electric heater. Breakfast was nice and sufficient. There's 24-hour tea, coffee, and hot beverages available in the lobby. Additionally, there's a small bar. We used the à la carte restaurant a few times and were satisfied. The meals were tasty, and the chef was skilled. One thing I observed and appreciated was the serious approach of the hotel manager, especially her diligent attitude on the premises. She was even dealing with a car stuck in the snow in the parking lot. Her attitude seemed to reflect on the staff; the receptionists were very friendly and embodied traditional Swedish politeness. I really liked it. They are solution-oriented. The hotel provided an optimal stay for us during our 5-day trip. Overall, I can say I liked it. I can recommend it to those considering staying there
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