At the outset, I must admit that I am a biased reviewer, because I love The Oyster Box Hotel, and am a fairly regular visitor. However, in mid March my wife and I were guests, rather than visitors, and spent three nights there, celebrating our 30th wedding anniversary. We were warmly welcomed and pampered from the outset, and made to feel very special, including finding treats and a bottle of bubbly in our room. Our favourite space is the outside terrace, with its stunning sea views, and the iconic lighthouse, which is almost a part of the hotel. We spent much time there. The hotel is now in the very capable hands of the excellent Roberto Rosa. He has a fantastic complement of staff. Right up there at the top is the debonair and affable Justin Botha - the perfect person to lead customer relations. He really made us feel like VIPs. We enjoyed all the facilities, and highlights were drinks with friends at The Lighthouse Bar, relaxing in the library, a celebration dinner in The Grill Room, and a wonderful body massage at The Spa. There are too many staff members to mention for their care, pampering and concern, but standouts include George, who heads The Grill Room, and Lethu, Zinhle, Thobile, Mandisa, Sebastian, Ryan, Richard and William. (My apologies to anyone that I have left out) We left with fabulous memories, and long to return for another five star experience. For us, this is without any shadow of doubt, Durban’s premier hotel.
Vertalen