Shangri-La Ulaanbaatar

De faciliteiten zouden momenteel de beste in de omgeving moeten zijn, de kamers en de sanitaire voorzieningen zijn zeer goed en het ontbijt is uitgebreid. Het servicebewustzijn en de efficiëntie moeten echter verder worden verbeterd. Het was al na 16.00 uur toen we die dag bij de receptie van het hotel aankwamen, maar de kamerhygiëne was nog niet klaar. We wachtten tot ongeveer 18.30 uur om de kamerkaart te krijgen . Tijdens de wachttijd was er geen receptie geregeld bij de receptie. Bovendien was het personeel van de ontbijtservice niet enthousiast genoeg en was hun serviceattitude gemiddeld.

De kamer is klein en de faciliteiten zijn oud, inclusief de föhn slecht

Goede gezondheidsomgeving

I recently stayed at Shangri-La Ulaanbaatar, and overall, I had a very positive experience. What stood out most to me was the excellent location and the consistently great service throughout my stay. If you’re considering this hotel, I’d recommend it—especially if location + service are your top priorities.

Good and convinience. There is a mall next to it with good restaurants

Best hotel in Mongolia! No other hotel comes close. Location is great, rooms are clean and service is on point!

Connected to the mal

Good service hotel with great location.

I stayed there with my toddler. This was our second visit, as we chose it for a staycation escape from the long winter. The rooms did not have air purifiers or humidifiers, which made the air extremely dry. Both my child and I experienced constant static in our hair throughout our stay. We also suffered from dry nasal congestion, including blood streaks in the mucus. Another factor that may have contributed to the dryness was the carpeting. The carpets did not appear clean, as winter snow and mud had left visible footprints.