Jashita Hotel

This has been my third time at Jashita Tulum. I love it. I think it is one of the best hidden gems on the coast between Tulum and Playa Del Carmen. Unspoiled and quiet, it’s a delightful little oasis nestled on some of the most incredible beach. Every time the experience has been consistently amazing. From the moment I reached out to the staff at Jashita Tulum, the hotel reception teams professionalism and willingness to help is really second to none. From room reservations through to any additional queries and requests like help booking airport transfer to recommendations for local places to visit, the entire team are knowledgeable and really go the extra mile to deliver a really first class experience. Ruby on reception remembered me as a returning guest and made me feel welcome and at home. The hotel and grounds are idyllic. As usual, the grounds and house keepers really do a stellar job in up-keeping such a such stunning little property. The pool and beach are wonderful places to relax, and the rooms were immaculate. The housekeeping and reception team went the extra mile to mark my Birthday and make me feel special. I had an incredible experience in the Hotel Spa. Angie was amazing, knowledgeable and incredible at all the treatments she offered. Then finally a big thank you to the whole Pandano restaurant team. Everything I ate was really delicious and the service from breakfast through to dinner was amazing. I appreciate from the first moment you sit at the restaurant the staff do their best to remember your name, room number and preferences, which really makes you feel like a priority. Thank you to the whole Jashita team who made my stay so wonderful. I’ll be back again soon! Ben

Jashita Hotel is situated in a private Bahia out of this world. No pictures, videos, testimonials online do the place justice! Completely unreal! They think of everything for you and prepare anything you might possibly need, very clean and unique. The level of friendly, attentive and responsive service was top notch. The restaurant is very accurate and really well run and the food is fresh, delicious, with a great selection covering all dietary needs; outstanding in every point. Will go back for sure.

Jashita was a beautiful property with excellent service. Multiple pools with a rooftop option. Our room was excellent and had so much outdoor space. We had a honeymoon suite and would recommend. We enjoyed the restaurant. Breakfast was included and had excellent choices. Dinner had a good variety of options but was pricey. The beach was relaxing but very rocky and there is lots of sea grass in the water. The spa was beyond amazing. Reasonably priced and one of the best spa experiences we have ever had. The botanic bath ceremony is a must.

This is the 6th time we've spent between one and two weeks in Jashita, and each time it's been an undeniable pleasure. Between the beauty of the site, the serenity that emanates from it, the staff of both the hotel and the Pandano restaurant, always so kind, smiling, friendly and attentive to the slightest request, we feel right at home with a top-class service. We've become part of a wonderful family. Thank you all, we're already looking forward to coming back next year :-)

The hotel is situated on a beautiful cove with amazing views from our room, poolside, & dining. The staff makes this place so special. If you’re looking for a beautiful place to truly relax, snorkel, spa, and yoga I highly recommend. We ate in the hotel restaurant for our entire stay and enjoyed every meal.

The Experience we had at Jashita was perfect. Our main goal this trip was to power down and relax which was made possible by the Jashita team. It's easy to put into words the beauty of the environment, the deliciousness of the meals, the perfect drinks, the well appointed rooms, the top notch spa offerings etc. But it was the staff and owners of the hotel and restaurant that hit the home run. We left feeling cared for in subtle and authentic ways that is hard to achieve in the hospitality industry. When leaving I felt like we were leaving our good friends who all have a genuine care for each other and for their guests. That is what truly stands out at this hotel. Thank you to all of you! Particularly Enrique who was so warm and helped us with our spanish, but also Fernando,Juan,David,Gabriel,José ,Miguel,Nicolas ,Gerardo ,Raul, Daniel,Brenda,,Ruby, Cristina, Ophelia, Angelina and of course Clement! I know I am forgetting some names, but thank you to everyone and the folks behind the scenes, it takes a lot of effort to make hospitality look effortless. Also, if you are a celiac, you can dine safely here without a worry! Pandano restaurant team has you covered, down to the homemade gluten free bread! Until next time!