Hôtel Mercure Perpignan Centre

Muy céntrico, bien ubicado y la habitación muy confortable

Приличный отель, приятный сервис

Bel hôtel de la chaîne Mercure bien situé près de l’allée des platanes. Facile d’accès par autobus de la ville. Le personnel est excellent. La chambre belle. La salle de bain un peu petite. Le petit déjeuner en buffet est très bon. Avons passé un excellent séjour.

This hotel simply does not deserve its four-star rating. I was offered a complimentary upgrade to a duplex suite, but I declined it after seeing the room. The extremely steep and narrow staircase has to be used repeatedly throughout the day, and I found this to be an unnecessary safety risk. I would strongly caution prospective guests before accepting this type of room, especially if they have luggage or reduced mobility. On top of that, the upper level was dark and uncomfortably hot. What was intended as an upgrade actually felt like a downgrade. The underground parking garage is one of the worst I have ever experienced. There are only six parking spaces. Unless you drive a very small car, I would strongly advise against using it. For anything larger than a VW Golf, maneuvering is extremely difficult and, in many cases, practically impossible. Every wall, pillar, and corner is covered with scratches and paint marks, clearly showing that many drivers have already hit the concrete. Even worse, if all six parking spaces are occupied, a car larger than a Smart has no chance of getting out because there is simply not enough room to maneuver. I have never seen anything like this in a hotel garage. If you value your car, park somewhere else. The breakfast is frankly embarrassing for a four-star hotel. I have had better breakfasts in virtually every Ibis hotel I have stayed at in France. The selection was extremely limited, with no tomatoes, no salad, no vegetables—nothing. It simply does not meet the standards one should expect from the Mercure brand. The condition of the hotel is equally disappointing. The bathroom showed visible mold, which is completely unacceptable. Even worse, the window frames looked as if they had never been cleaned. Thick layers of dirt had obviously accumulated over a very long time. Even the complimentary toiletries were not replenished after the first night and remained unreplaced until I checked out two days later. The hallway carpets were heavily stained and filthy, adding to the overall impression of a neglected and poorly maintained property. The air conditioning barely worked, making the room uncomfortable, especially during the summer heat. To make matters worse, there was a strange rhythmic noise in my room throughout my stay. I have no idea where it came from, but it was constant and particularly disturbing at night. The hotel has only one elevator, resulting in long waiting times during busy periods. The refrigerator did not work properly, and the Wi-Fi was virtually unusable. The connection kept dropping, forcing me to log in again every few minutes. Even basic internet use became frustrating. Overall, this hotel deserves no more than one star. I am giving it two stars solely because of the staff. Everyone I encountered was genuinely friendly, polite, and helpful. Nils at the reception deserves special recognition. He is outstanding—professional, highly committed, customer-oriented, and one of the very few

We arrived quite late in the evening and were greeted by friendly and helpful reception staff. Our room was on the 4th floor and was clean and comfortable. It looked over the back of the hotel where the canal runs. It was really good to have a fridge in the room so we could store milk for coffee in the morning. The hotel is in a great location for all the things you want to see in Perpignan and close to lots of good bars and restaurants as well as good shopping.

Acceptable hotel in the center of Perpignan, simple rooms, correct breakfast. Friendly personnel, good for business stays.

A small but entirely functional hotel right in the historic centre of this beautiful city. Everything is within walking distance. The staff was great, the room, although small, was clean and functional, with great air conditioning. The bathroom, again on the small side, but with everything you need. We went out for breakfast to one of the many pavement cafés.

Excellent staff good location

We were with a coach party and had an overnight stay here. The hotel has a lovely entrance with an ornate staircase leading up to the first floor. This was where the breakfast buffet was with a seated area and food preparation. There was one lift for 6 people and this was very busy if you had several people trying to use it at the same time. We were on floor 7 and decided to use the stairs. However the stairs up to floor 3 were normal stairs and then for us on floor 7 it was a very tight spiral staircase with limited handrail which in all honesty would be quite dangerous for most people. Our room had a very budget feel with paper cups and a poor hospitality tray. However the bed was good. Breakfast was a good continental selection with a limited supply of hot food. There was a 4 slice toaster machine but only one side was working so it was very slow to get toast if a couple of people were waiting. A good supply of coffee and tea but no plant milk. This is a budget hotel which shows especially in the bedroom, probably ok for a night stay but if you intend to stay longer it would be best to look elsewhere.