Paulette
11 september 2023
They did not tell us when we checked that there was no maid service, you have to ask,they should have told us when we checked in. No hot water in the shower, plus when done with shower the floor was soaking wet, & I mean wet, it was a walk in shower but what a mess. Also the 1st night the TV was not working, it would not turn on. Went to front desk she said I will give you a new remote, so as she handes it to me she said you can program it, I am sure it easy, I said no one come down to help, she stated they dont have anyone. Went back to the room it took about 20 mints to get it right. She never call back to see if we got it. The same lady who checked us in on 9/7 was not very helpful, acted like we we making her work for sign in. I hate to say this but not well dress for a front desk person. Saturday when we checked out the at the front desk the man had a big smile on his face, ready to work. We checked out early & he said no problem, just check back with me when the room is empty. He was ready to work because we were there.
Vertalen