Sun Club El Dorado - All Inclusive

Firstly this is NOT a hotel. It is an All Inclusive complex….I’d compare it to Butlins or a Pontins holiday complex here in the Uk. Booked an economy room….approximately 9” x9ft….and the bathroom is tiny, my pantry at home is bigger. Sitting on the loo, my knees literally touched the wall, you have to practically step over the toilet to get out of the shower. Two single beds, a TV on the wall, and a small desk. If your two pensioner ( young ones) adults as, we were, you’re going to struggle. We eventually managed to find our room around 2am, after booking in at the main reception. The lady that booked us in made me feel like a pupil at infant school. Told us how to get to our room in a very derogatory way, asked me if I was listening…….I was not amused at her tone of voice . The long path and concrete steps were barely lit up, about 20 minutes down hill, broken unsafe pathways. And very unsettling for us both. This is an old complex, around 30 years old. Needs a lot of money spent on it, Pathways , concrete steps broken, and cracked. However, if you’re a young couple, with family, and all you want to do is sit by the pool with your kids, it’s perfect. There are two shops, Three pools, one restaurant, with three sittings. You have to purchase a plastic cup , one per person, €1 , when you book in. If you want a drink at any of the bars, you need the plastic cup. The only place you don’t need the plastic cup is the restaurant. The food a basic, and the same every night, just mixed up. Pork or chicken, salami ham meatballs and fish. Salads, pasta…remember this is only a two star. So don’t expect to much. You cannot get food at any of the bars. Only drinks. Tea and coffee is only served in cups and saucers at breakfast. You can get hot drinks at the bars by the pool, but you have to use your plastic cup. My hubby upgraded our room to a beautiful bungalow the next morning, at an extra cost. The bungalow was spacious, sea views, with a veranda , and very clean. And was similar to the photos he had seen on the very misleading website. But still very hilly, and lots of concrete steps, and lots of areas cordoned off. I really struggled with the steep inclines. If you have even the slightest disability this place is defiant not suitable. There are buses to the seaside , about every half and hour, and takes roughly 45 mins. Getting a return bus is a bit of a nightmare, we ended up getting taxis. There is a lovely lady called Shirley, who works for side tours in reception almost every hour of every day. There are trips arranged , but she’s also full of info about how to get to different areas, what buses to get, timetables ect. She is a lovely lady, and very understanding to our needs. Although she took a lot of stick from people complaining, But she worked hard and did her very best. I think Shirley deserves a medal to be honest.

The worst stay of my life! Absolutely disgusting and filthy place, the food is awful barely any choice of anything, the room is not cleaned properly, towels are dirty, bed sheets all covered in stains and unclean, bags of bedsheets and towels in bags and put outside on the floor.. that is what they put on your bed that you sleep in.. ants walking everywhere inside the room on the walls, all over the floor and sink also the toilet, cockroaches walking inside the room and toilet, the rooms are not looked after at all, me and my partner were so angry with this! The pools do not get cleaned, I have not seem them clean the pool once during this 7 days. The dining area is unclean the chairs are dirty and not cleaned, the entertainment is awful nothing goes on other than music playing, in the same area the balcony is not cleaned and smells, the floor is covered in bird poo. The worst place to stay in, you will not enjoy it and the worst part is you will feel uncomfortable sleeping in your room from how disgusting it is! This hotel is worth 0 stars, don’t be fooled by the pictures online when booking cause it looks nothing like that. Will never be returning, waste of my money.

I went to sun club with my family around 2015-18, here’s what I remember: Main pool area, clubhouse with table and chairs with a stage for entertainment, a kid’s club by the clubhouse, a lounge area by the pool, further up, a smaller pool with a stable nearby and pony rides available for children, a mini water slide and a golf course, and the reception area and a restaurant with a buffet, the kids club crew would take us around each day to do one thing around the location, I would definitely say it’s better for the children than the adults, since it is quite isolated, so no restaurants or shops nearby, also note that the rooms are not standard apartments, they are small square complexes dotted around, everything is outside and spread around, so you will have to go on a trek every morning, the area is also hilly, and no lifts( due to the outside) just steps and pathways, but the area offers a lovely sea view, I don’t recommend for older tourists with mobility issues or tourists with pushchairs or babies.

The reviews changed to poor after we had booked. Most people were very critical of the place. We didn't know what to expect. At check in a "drunk" was walking up and down cursing the place telling us to leave (along with a lot of swear words). The receptionists were pleasant considering what they had to contend with. Our cabin was a bit like Butlins, 2 beds a bathroom and a small cupboard for wardrobe, a set of drawers, bedside tables and a sofa and coffee table. Basic and in need of a bit of a refurbish. Food was what you can expect from a Spanish all inclusive. You do get what you pay for. Serve your self food, with wine/beer/soft drinks/water all on tap. Mixture of some English and Spanish food, odd to find sprouts for breakfast but hey ho! saw some eating them. We certainly didn't go hungry but may be repetitive if you are there for 2 weeks. . The pool down by the cliffs was rather rowdy and had lots of children. Sunbeds chairs, and the main bar, along with a quiet room with armchairs. The middle pool was more for adults, sunbeds, chairs, a bar serving pizza when restaurant was closed, The pool at the top of the hill was large for both adults and children but we didn't go there as the sunbeds didn't allow you to alter the backrest. Bar men provide lovely cocktails but be aware they are free with the alcohol. Reception can order you a taxi to Palma. No shops around but someone said there was a Pizza place not far away they ate there. (not quite sure why) Shop on site but limited items, nothing pharmaceutical so take your own. My friend had a few mozzy bites and someone going home left her their antihistamine. On the whole a cheap holiday in the sun.

Absolutely discusting!! Had to pay 170 euros for upgrade to apartment up a steep hill.having been advertised by Love holidays as a hotel accommodation is like a garage. Anyone with children will be disappointed as slide is cornered off and out of use. Looks like there was some kind of danger hazard...toilet was blocked when we arrived.

I’m not the type of person to expect much from a budget hotel but I would NOT recommend this one! The scenery was gorgeous! Some bungalows even had an undisturbed view of the ocean where you can see the sun rises and set, so was beautifully located for the price. But the food was very very basic and I got food poisoning and was horrendously sick and it basically stole two days from my holiday as took a day in the room to recover from it afterwords. The hotel receptionist that seemed friendly at first suddenly turned very hostile when I was finally well enough to go and tell her and I don’t think she even reported it for me as I had asked! I’m just so thankful that my children hadn’t eaten the sane as me that evening! Another member of staff let it slip that I wasn’t the only guest to ever mention food poisoning there too tho! The rooms were decent for what you pay and the cleaners were efficient. The evening bar had a lovely view of the sea and was nice and entertainment was ok, bar shuts at 11 but quite a few drunken rows in the early hours which isn’t nice if you’re on holiday with your kids. The bus service was decent, bus stop a short walk up the hill from hotel. If you are coming back late you’ll need a taxi tho.