Grand Prince Hotel Shin Takanawa

A great hotel for those who are travelling with more than 2 people. It is like a resort, with its own gardens and other facilities. Only 10 minutes walk from either the closest subway or the JR station. Staff are friendly. Can also store the luggage for a few days and with plenty of taxis in the lobby area. A variety of restaurants in the hotel and activities to do as well. Would recommend.

very grand and Hugh quality hotel, good food and grand ballroom

The hotel is filthy there’s no way it’s a 4 star hotel it’s not even 2. The bathroom stinks of urine and the toilet functions when it feels like. When I asked to see manager the staff were like why I said that’s something I will discuss with him and he instead of rectifying the situation said all rooms are the same. I asked about the plastic head shower and he said all rooms are the same and didn’t even say he can try and change our room. He said you can pay for one night and leave which we did as we would have got sick if we stayed. Then after leaving I realized they charge me double the room rate that was booked the though trip which I am going to dispute through my credit card. I cannot believe something like this can happen in Japan as it’s a very honest country never even questioned at the point of paying because I thought they conn people. Please stay away from this hotel which is on a hill so a nightmare for walking up when you reach Shingawa station. We stayed at another hotel in Shinjuku which is also 4 star absolutely amazing stay with fantastic staff.

Clean rooms and good service .location might be a little far as there’s a short walk to the train station

The morning set meal at Shimizu was very good. However, on the day we arrived, our luggage was mistakenly taken to my sister's room, who came with us, and we were not able to get it moved. I wish the bellboys would think a little more about this. The rooms are clean and the wooden decorations in the lobby are a must-see! Close to Shinagawa station, so there are plenty of restaurants and pubs to eat at. The bar Asama is also very relaxing and the french fries were delicious.

Good location with fantastic facilities that just 5 mins walking distance to JR station.

It had relatively larger rooms compared to other hotels in Tokyo of the same grade which also gave us a mental room for rest at the end of our days. We had to walk a mild uphill from Shinagawa station but it was not really a major hassle for us.

Large hotel comfortable a bit tired when u climbed up from Shinagawa station but they has shuttle service

Stayed there quite a few times before Covid, it’s as good as before and the service remains spectacular!