Gastgebruiker
28 maart 2024
Other than the ***ager mr biswas's behaviour everything else was good, I had booked a 2 bedroom apar**ent from the online site and forgot to check the number of adults, when I checked in the ***agement informed me that I had booked for only one adult, I told them why would I book a 2 bedroom for 1 person,I also showed them that the online price for 4 adults is the same, but the ***ager refused and asked me to pay 4500/- for the extra person even though the online price clearly showed the price for 4 adults was same which I had paid neither was he ready to refund my booking amount,he was clearly trying to pocket the extra money, after a lot of arguments he agreed to check in but no breakfast would be allowed even though my booking voucher clearly mentioned breakfast inclusive, the receptionist was very cooperative but the ***ager was clearly behaving as if he was the owner of the property,this hotel is also tied up with club Mahindra,the upper ***agement should take some action
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