Vivid A Boutique Hotel

It was convenientpy located close to the Rock Fort temple. Rooms need an upgrade. Reception area is very hot.

The service is good and attentive but management should improve in maintaining the facilities, quality and upgrade bathroom.

Sevices are good and very helpfull staff

Good to stay

Value for money - for the reasonable room rent you paid, it was a decent experience

I had to visit Trichy and chose Vivid over other options. Unfortunately it was a very bad experience. Right from the phone calls I made to confirm my reservation, till the time of vacation of the room, the experience was scary. The lady receptionist treated us very badly as if we were unwanted guest entering her house. The Airconditioner control was not working, Tv was not switching off with remote. Although the other staff at restaurant and the front office were willing to help, this receptionist spoit them. Even she was not prepared to answer few questions like whether lift goes to the car park. The bill was not handed over to me till the last moment while checking out, althogh I paid all the dues on card, I was not given a receipt. For the last two days intercom was not working. While other staff at reception was helping, she was totally discouteous and non responsive.

I do not recommend this hotel to either business or family visit , poor service

Room is clean and the room temperature was well maintained. Food at the restaurant was great.

Great hotel! Amazing stay, we are always very satisfied. In house dining was excellent