Hacienda Chichen Resort and Yaxkin Spa

The staff are friendly, the SPA is good!

We were scheduled to stay at another hotel (through Trip.com) which ended up being closed down. Rather than simply refund our money, Trip.com was VERY helpful and offered to secure another place for us, at their own expense. SO, we ended up at Hacienda Chichen. I have no words for it. The most serene, other-worldly, back to nature, classy, historic place I think I have ever visited. Exquisite is the best word for it. The grounds, the rooms, the pool, the food; it was truly a SANCTUARY. If you want a place to completely restore your soul and sense, choose Hacienda Chichen. Nothing else compares.

Such an experience

酒店位於雨林自然保留區裏面，原先步行景區入口，現在maya鐵路和奇琴伊察入口重修，離酒店就遠了，需要打車。這裏自然很好，雨林很安靜，員工想要小費地友善。進出都要預約登記過。房間床都很舒服！

This property is stunning, the gardens are beautiful, everything is clean and the staff are very attentive.

Every person (and one friendly dog named Rocky) at Hacienda Chichen-Itza is helpful! From an early check-in, to the front desk manager who made sure we had a lovely table for two during our one-night stay, to the servers, we had exceptional service. The pool is Olympic length I think, and great for lap swimming or just floating under the palm trees. The setting is unique and peaceful. Come to see the Mayan ruins; stay to enjoy being pampered.

Great place to stay while visiting Chichen Itza. Great menu for all meals. Fresh and tasted wonderful. Staff was very friendly and helpful.

Wonderful old school hacienda What a lovely lovely place, it really takes you back to old school colonial architecture and living. The hotel has developed a wonderful eco friendly hotel with a beautiful garden and pool that should be enjoyed. Food was wonderful and so nice to see that they produce as much of their own food as they can and where they’re unable to, they source from the local community. Our only comment would be that if you were staying for more than one night, the beds are small for 2 so as a family it’d be worth considering 2 rooms but it really didn’t detract from our stay.