Americas Best Value Inn & Suites- Three Rivers

The stay did not happen due to bad snow and wind that day. I paid for the room in advance, not knowing I would not be able to go. It was for the funeral service of my cousin's husband. It was non-refundable.

I had reservations & the 1st rm they showed me was not good & had a bad smell. So they showed me another rm, which I reluctantly said ok, but I decided to go look at the '8' around the corner & it was so much better for the same price. So I went back & asked for a refund. They showed me another one on the 2nd floor, but I said I don't want to stay there & insisted on the refund. (He said they had a pipe burst, probably was what caused the bad smells.) I am very sensitive to smells & have asthma. So he reluctantly processed the refund which hasn't fallen off my cc yet. He was very nice, but just couldn't stay there. No comparison to the other one & I would go back to the 2nd one.

I liked the location. The room didn’t hav enough furniture in the space provided and the breakfast area was incomplete.

Staff was great, bed was comfortable and things looked like they were being updated. We had a king suite. Cons: No usable closet or hangers (there was a huge area for one but not completed). The other issue was that the air conditioner had to cool not only the bedroom but a kitchen and living space. It took quite awhile for it to cool down on a very warm day. Price was reasonable, would stay here again.

Here are the positive points: It’s a dry place if it is raining I suppose and the air conditioning works. The beds are comfortable compared to most hotels and the bathroom is clean. Nice size refrigerator that works and a nice TV. Now, the negatives: First, they took a security deposit that wasn’t mentioned in the listing. I hate having to run my card for something unexpected, especially when my numbers have gotten stolen in the past. The room is dated and poorly laid out, the nightstand is 4 feet from the bed. The room is huge but mainly wasted space, at least put a nice chair in there to watch TV. The “continental breakfast” consisted of cereal, coffee, juice and granola bars, what a joke. My allergies are crazy in the room which for me would indicate mold. That’s a non-scientific analysis however. Finally, the door’s deadbolt doesn’t work. It’s hard to sleep when you feel unsafe. Pay a few dollars more and stay at the neighboring Holiday Inn Express.

We arrived without a reservation. We were tired. There was one room left without A/C. They offered us a discounted rate with some floor fans. It wasn't going to work for us, we really wanted A/C. There was another room with A/C, but it was in the "renovation" zone. We had a look at the room and requested this one. Because it was in the renovation zone, they again gave us a discount. They went above and beyond to ensure that we were happy. Because of the renovations, there was no breakfast, but they offered every guest a big brown bag breakfast. Cereal, granola bar, apples, OJ, milk for the cereal, yogurt and a croissant. I would stay here again, for sure!!!

Where do I begin - The room was unclean, there were stains on the comforter, the window was cracked which had been taped and tape removed but residue left to yellow, bed springs squeaked, paper thin scratchy towels! Then the dogs - Property allows pets but doesn't monitor owners. Dogs left alone in rooms were barking at 10:30 for 1/2 hr and we were woken at 3AM again by barking for an entire hour. Front desk was unhelpful in getting noise stopped. The other travelers yelling down the hall in frustration further aggravated the situation & our sleep. No credits were offered for the inconvenience either. ** I have pictures but app isn't allowing me to upload.

It was ok. Clean and quiet Outdated. Needs minor freshening up

I like the location of the property because it is very close to downtown. However the rooms are some what unfinished as in missing trim tile pieces and the room we currently are in there is grey grout flakes throughout the kitchen and bathroom tile floor. The kitchen countertops and sink could also have been cleaner when we checked in but overall it has been a decent stay.