Lionsrock Big Cat Sanctuary

We were part of a large party and arrived around 9:35pm. Our 52 seat coach was sent on a run around by staff, we drove around the grounds for 35mins and the bus was nearly grounded. On arrival at reception we struggled to carry our cases up the very steep wooded staircase which need some TLC. More stress was added by being given the wrong room, this was quickly addressed and given keys to a small block of three rooms, two of which were ours. It was now gone past 22:00hrs and just glad to crash. Unfortunately we found our rooms to be of a very poor standard, the cleanliness was questionable and both rooms differed in equipment, i;e kettle in one and a fridge in the other? The middle room of three we observed to be treated as a store room for the rest of the hotel. i:e spare mattresses and many other items stacked high. The hotel had WIFI however we found this to be slow when it worked. In the morning we were met with a fabulous view of the surrounding plains and hills. The scenery was outstanding! Then we noticed the many animals including the Lions and a Tiger. Breakfast was served early for us 'Thanks' and unfortunately we had to leave. We would have loved to stay longer and sample more of the Lionsrock lodge, however this would only been possible in different rooms. I have included a picture of our block. Please make sure you are not staying in this block and request a different part of the lodge. (Sorry but I can't remember the name of the block) Its a shame as the hotel, the view and the animals appeared to be fantastic and we were just given the 'Wrong Room' To the manager; Please do not give your guests these rooms until they have been upgraded in keeping with your other rooms.

We spent one night in a small standard room (with a huge bathroom), looking at the swimming pool and the lions area. We think they do a perfect job for the animals and we are very thankful for that. It is definitely worth to support such projects. During our tour we saw all these beautiful wild cats very close (almost face to face) and learned a lot about them. If you should go there by your own car, it helps having a 4x4 car and enough time, because the last kilometers to this place are not that easy.

They may like to help animals but apparently not also humans: after the tour it was late and we asked for an accommodation for overnight because there aren’t any camping sites nearby, Even if there were rooms available they sent us away because of some not clear staff problems. The guide was very good and the tour was ok for the price.