WoodSpring Suites Texas City

Clean nice and good environment and friendly.

Had originally booked a room with a king sized bed. When we showed up to check in, we were told they were over booked and there was only one room available, but had not been cleaned as no housekeeping was available. The clerk had us wait approximately 40 minutes so that he could clean the room. When we entered the room, there was only a double bed. Was a place to lay our head, but will not book again.

First and last time I'll stay here. Booked online had to wait almost an hour to get room key and to top it off was given a room that was already occupied 😕 it finally was resolved and in a room.. One night stay only!

Great front desk experience. Room was clean with fresh linen. The area was quiet and parking was easy. Lots of restaurants nearby. Breakfast was also nice with many options.

First off the employee was not at the desk when I arrived. Was more concerned about answering his personal calls. Even got up to go to the back to eat while checking me in. The elevator was nasty dirty as well as all the carpeting in the hallways. I reserved a non-smoking room, it reeked of smoke there was even ashes on the table. The trash was not empty from the bathroom and there was no toilet paper in the room. I had to go to the front desk to request toilet paper where I was informed they were out. I travel all over the country for work and this was absolutely the worst experience I have had in a hotel

I really can’t say what I like about place. But I won’t be staying there again.

Stay away. Stayed two nights and now I’m covered in bites. Fleas bed bugs something has it’s way with us. I would recommend a cleaner place in the area. Spend the extra ten a night.

We book our stay for 4 adults, so we had 2 rooms booked, we got there at 10:00 pm to check in to be told they only had 1 room with a single bed, so we had no place to stay and left.

Stayed here couple times and only one time was the room not clean and had hair on the bed and in the bathroom. Third time I went in had issues from working in heat and staff looked at me like I was crazy. I let them know I felt sick. Not sure if they were training someone or what but they continued to take their time so I told them I was going to get my things while they did the check in. I came back in with my things and they proceeded to help someone else, answered phone, etc etc and then got to me. I booked online and prepaid for my room. Responses from lady at the desk were very monotone and careless aka sarcastic. When I said I feel sick she said oh wow and made few other comments I said I feel like I'm going to throw up if it's going to take long can I wait in my car, again in a very she could care less monotone voice oooooh let me speed this up. Whole time the guy at the front desk with her looked at me as if something was wrong with me. I'm breathing heavy kept catching a sweat from feeling like I was gonna throw up seeing spots like I was gonna pass out and I was made to feel very uncomfortable and out of place. Anywhere I've ever worked we would have offered the person water or see if there was anything we could do, not make them feel out of place with awkward looks and a I could care less attitude or maybe that's just human decency.