R2 Bahia Playa - Adults Only

I have only just got around to completing this review from our 21 day break in April. It was a break away to celebrate my 75th birthday- Adult only , quiet with good food etc! We had specifically requested a quiet room via an e mail , away from fans and exiting night clubs. Alas on arriving late we were led to the first of our room which was clearly right above the nightclub. This started our major disappoin**ent at the resort having been told we could only ask for a different room the next day, which we did. After being told the next morning they were far too busy to deal with our request till later in the day we were reluctantly put in a room which after mostly unpacking revealed not only the smallest amount of storage space but a constant humming at night from an enclosed ventilator. After putting up with this for a couple of days we decided we were still very unhappy.We were told by the very officious receptionist that 1. I had been extremely rude to her earlier about the first move and 2. that she had told us at the time the room had limited storage space. Both sadly untrue. The receptionist knows exactly who she is but I will not name her. We were rescued by the Assistant Manager, Eleanor, who offered us a third room that we felt obliged to take. This faced the sea, had ample stored but lacked the facility to house two sunbeds on the balcony, one thing we wanted and we had paid for. We reluctantly accepted but regretted the decision for the remainder of the holiday.. I am sorry to say that apart from some very lovely staff and a nice position in a quiet town this break was unfortunately one of the worst ( and we get away on holiday 5 to 6 times a year on long breaks) Our reasons are as follows. 1. The reception clerk sadly being untrue to save her own skin giving our celebratory break a sour start. 2. The food choice in the restaurant was of poor quality, rarely at the right temperature with the so called "special nights " that were no real different from any other night. 3. Wifi was poor, download speeds are unacceptable in this day and age with a maximum of 3 units per room allowed (we were given a further 3 however) 4. No ability to have a coffee or drink in reception bar area till 6pm apart from the pool bar serving in paper cups! 5. Using recycling as a reason for waxed papercups wa1s poor. They cannot be recycled and drinks in cups/saucers/glasses would have been a much nicer option (plastic for pool use) 6. DECKING WAS DISGRACEFUL. IT WAS OLD AND DANGEROUS. NAILS WERE POKING OUT FROM IT. IT MOVED AS YOU WALKED ON IT WITH PLANK ACTUALLY RISING . IT WAS VERY OLD AND UNCOMFORTABLE. IT NEEDS TO BE DEALT WITH BEFORE THERE IS A SERIOUS ACCIDENT. 7. No porterage in the hotel. We had to struggle to our room with no offer to help. As a couple in our 70's this was just not acceptable. 8. Poor quality sunbeds. They were cheap, nasty and many had seen better days and sagged enough to be painful. STAR STAFF. MELY- The lovely lady o

This is a good hotel, the food is ok, limited all inclusive cocktails, staff friendly, no problem with sunbeds although it is still early in the season. While we stayed ( 10 days in may) one of the pools was closed while building work / repairs being completed, which we weren’t aware of before we booked, but it looks like it’s almost finished so shouldn’t be closed for much longer. My only complaint is lack of vegetarian options, meat and fish are in almost every thing and people tend to use the same serving spoons to pick up different foods, which isn’t a problem if you eat meat but annoying if you are a vegetarian. There isn’t much to do in surrounding area but there is a bus that is cheap and it’s fairly easy to get.

My wife and I chose this hotel for a quiet relaxing break and it fitted our requirements perfectly, the hotel is very nice and very clean and all the staff are very friendly I took advantage of the excellent spa facilities and experienced two wonderful massages by a lady named Soli she really was absolutely amazing. The food was good, the room was great and the animation team around the pool were brilliant. We both had a wonderful time and would definitely go there again.

Hotel was very good. Spotlessly clean and the staff are friendly and helpful. Food has a decent range of options with something for everyone. Only 3 stars because the decking area round the pool was past needing repairs (was bad enough last year and not been dealt with). Also, overbooking meant that 2 of our friends (not booked as a group) ended up elsewhere for 2 nights and the manager was not available at that time. We did catch him later in the week and he said decking repairs were imminent. However, after emailing for an update before booking again for next year, this still hasn't been tackled and he us unable to tell us an exact date for this. Would be more than happy to return but not until decking made safe.

First time in the Canaries and very pleased with this hotel. Good salad options and drinks, meats on the poorer side. Quite clean. Staff very kind and helpful, especially Rafael who works in the restaurant. Jamal was also excellent at engaging guests - thank you! Lots of cute cats around which was a big plus for me. Staff kind enough to let me practice spanish with them too! Yes there are a few bits of the hotel that are older (decking, some signage) but that didn't effect out stay in the least. Coffee hack: put an extra shot of espresso in your cappuccino at the machines- it fits!