Kempinski Hotel Taiyuan

The room cleaning service was excellent My room had a large window, so I thought it would be cold, but it wasn't cold because of the warm heating in the hotel Also, I really liked the blackout curtain, which covers the light well in the morning👍🏻 The hotel front desk staff had a good attitude! They also had excellent basic service, such as lifting up your luggage! If there is only one thing that is regrettable, no one can speak English. The difficulty of communicating was too much. It would be better if even the front desk staff could speak English😊 Everything else was good! I want to visit again next time🩷

Nice hotel in a nice area. Inside the room it’s silent and good to sleep. The Rooms could get a bit renovation, but it’s still good quality.

Very nice. AC didn‘t really work and the room was quite hot - but all in all very good hotel.

Nice room and services,great location,strongly recommend

the hotel is excellent.

I was sadly just there for one night, but if I return to Taiyuan I would want to spend at least two nights there. My room was spacious and the mini bar was stocked with some fresh pastries free of charge. The hotel has a shopping center behind it and is next to a metro station and several other malls. I was lucky enough to be upgraded to breakfast in the executive lounge on the 28th floor, and the food was very satisfying

Receptionist Nice nice

五一期間帶孩子來太原旅遊，想找個放心的品牌酒店，所以選擇了老德國品牌的凱賓斯基。酒店位置挺好找，而且免費停車，就是車位感覺不是特別夠，地下停車環境也是一般。房間設施沒大問題，員工的服務一看就是經過嚴格培訓的也是非常到位，還貼心的給孩子送了小冰箱貼。禮賓部同事也很nice，知道我們從外地開車過來特意送了個小地圖。可能是入住較晚餘房不多了，感覺我們住的那個房間有點需要維修，洗手間➕浴室和走廊竟然沒有門啊，這個確實不太科學，因為有門槽的位置一看就是剛拆掉沒多久，電話諮詢説是特殊設計，再細問這個設計並不針對這個房型的所有房間，理由有點牽強。房間隔音和隔煙有點差，一早被旁邊婚宴房間客人吵醒……早餐廳服務挺好，品類也多，餐廳的一位男經理也十分專業，忘記看名字～但是一看就是主管或者經理吧。還是給五分好評了，鼓勵一下，畢竟疫情過去，又趕上勞動節爆炸式滿房，就當互相理解吧～哈哈～

太原凱賓斯基酒店讓我們的旅途更加圓滿愉快。 麻建妮（Anna ma）美女姐姐，在我們入住的日子裏，幾乎為我們服務每一次早餐咖啡。她總能準確記得我們喜歡的咖啡口味。今天又特別暖心地為我們準備好了茶杯和水壺，匆匆的腳步中，總能駐足留意一下我們的所需所想。非常感謝她貼心周到細緻的服務。感謝貴酒店為我們帶來了賓至如歸的入住體驗。 希望我們再次入住酒店的時候，再次有緣相遇，享受每一幀的美好時光。