Shangri-La Far Eastern Tainan

De locatie is geweldig, met een prachtig uitzicht vanuit het raam. De kamer was erg schoon en voorzien van veel faciliteiten en accessoires. Het ontbijtbuffet was heerlijk en er was zelfs een gratis diner. Als je niet al te kieskeurig bent, zijn de avondhapjes zeker voldoende.

Het hotel is gunstig gelegen naast het treinstation van Tainan. Als een gerenommeerd vijfsterrenhotel zijn hygiëne en service gegarandeerd. Mijn kamer op de 30e verdieping, vlakbij het station, bood een prachtig uitzicht op het strand en de skyline van Tainan. De fitnessruimte, sauna en het zwembad waren allemaal uitstekend. De avondservice was attent; er werden schone slippers aangeboden en de kamer werd zelfs opgeruimd. Vanwege mijn hoge eisen aan een vijfsterrenhotel moet ik echter de volgende minpunten noemen, die ik graag zou zien verbeterd: Ten eerste was de föhn te zwak en verouderd; een 1200W-model uit 2018, het duurde bijna 20 minuten om mijn haar te drogen, wat erg vervelend was. Ten t****e was de receptie niet goed bereikbaar; ik heb ongeveer vijf keer gebeld en twee keer werd er niet opgenomen. Eén keer om 21:00 uur en één keer om 11:00 uur, beide buiten de piekuren. Dit zou niet mogen gebeuren. Ten derde vertoonden de hotelfaciliteiten, wellicht door de vroege opening, tekenen van veroudering, en de bediening van de verlichting was enigszins onhandig. Al met al was het een zeer aangenaam verblijf. Het personeel was uitstekend en de prijs was redelijk. Ik zou hier zeker weer verblijven. Dat is alles.

The staffs were exceptional. It is in the details of how each staff member would see and respond to your request and need. The view from my level 29 was just gorgeous. Looking forward to staying at this hotel and other Shangri-La again in the future.

We checked in quite late, around midnight, and were pleasantly surprised by the warm and friendly welcome we received. From the entrance to the front desk counter, the staff provided excellent service and hospitality.This is a very good hotel with great facilities. The breakfast buffet was excellent, offering a wide variety of delicious food. The front desk staff, breakfast buffet team, and even the staff at the entrance were all attentive and professional.Overall, it was an excellent experience. I would definitely come back and stay at this hotel again.

The hotel is located in a very good location, just right next to the train station and surrounded by lots of good restaurants and bars. My room is spacious and the hotel facilities are comprehensive. The highlight of my stay is the concierge team, Hendry and Eunice for my last minute souvenir assistance. The pineapple cake I was looking for was very rare to find in Tainan but they helped me check every store with their effort including the transportation to help me get to the store safely and correctly. Thank you both again. But why do I rate 4 stars? - The property is outdated and it needs touch up in certain areas. - In addition to the maintenance needed, cleanliness also needs improvement. As soon as I checked in, the sink in my toilet wasn't properly clean. There was a toothpaste stain on it. - I have already registered the Shangri La circle, but the staff didn't even let me know anything about the membership benefit, probably I might have earned nothing from this stay. - Each floor access requires no card which is scary and not safe at all for the upscale hotel like Shangri La. - Some little service details and the facility conditions compared to other upscale and luxury hotel brands, this property still needs to keep up with. However, overall it's still acceptable and I enjoyed my stay. This place just cannot inspire me enough to rate 5. I hope this place will be better if I return.

Having stayed here several times in the past with great experiences, I chose this hotel again for this trip. The rooms are clean and the facilities are wonderful. However, I felt that the quality of service has declined compared to before. There were quite a few staff members who kept looking at their personal phones even as I approached, or who didn't say anything even when our eyes met. As a Shangri-La property, I found the service somewhat lacking.

I took train attended a seminar in National Cheng Kung University. Shangrila is next to the University and is also located next to the train station. Very good services including delicious breakfast and spacious room.

Nice 5 star hotel just behind Tainan City train station. Walking distance to many restaurants. Bus stop for bus number 88 is right in front of hotel. Room and bathroom size is very big. Well maintained hotel. AC and wifi all worked well. From check in to check out service was very good. Bed was very comfortable. Highly recommended for travelers to Tainan.

The location offers extremely convenient transportation; the High-Speed Rail station is just across the street. The interior connects directly to a shopping mall, making shopping very convenient. Units on the upper floors offer panoramic views of the city. I particularly appreciated the multiple hooks in the bathroom—it meant I didn't have to worry about finding a place to hang my clothes while getting ready.