DoubleTree by Hilton Chatsworth

The vanity mirror in my room did not work. I did not have DND door hanger, nor did I have a guide card for the tv. Obviously, I was visiting, and was not familiar with the channels. It would have been helpful to know that the property was being renovated, as the noise levels at times were uncomfortable. On my 1st afternoon, I was startled by a loud banging on my door from a non English speaking individual that wanted access to my room. He probably should have a list of which rooms were occupied. Front desk and housekeeping were exemplary.

Our stay was nice, but most of the facility was being remodeled. So no restaurant or floors above the first. The only negative was a lovely shower with only one door movable. No way to reach inside & start the shower or wait for the right temperature. The staff & people were wonderful!

It was not mentioned when I booked this room that the entire facility was in major renovation switching to a Hilton Hotel. There was no carpet and the drywall was removed and plaster dust everywhere. I was on a very tight time line and I had to find other accommodations quickly. Only to find that after doing so that this facility had removed $535.00 from my bank account. After calling them they did straighten that issue out. They should close this location until renovations are complete and do not subject other customers to this grief.

The hotel was doing renovations so there was a lot of noise and disruption. The Restaurant and Bar was closed in the evening, they said if I had booked through them they would have discounted my rate which was high, I used ******* and I think they charged too high for the room with the renovations that were going on, Lyn

The Hotel is super clean,The bedroom is nice ,big and clean only one problem is the shower has low water pressure which I don’t like it.

Property undergoing a major remodel. Smelled like paint, carpet torn, windows covered in plastic, etc… had we known it was going to be like it was, we would have chosen a different hotel.

This hotel was very dirty, no hot water. We stayed 4 days and never got hot water regardless of telling the staff repeatedly. Location is at a corner difficult getting in and out of the property.

good service despite construction. no breakfast buffet based on low inventory

They are going through a renovation. I didn’t have a problem with this. Some people may. The room itself was clean and comfortable.