Gastgebruiker
30 oktober 2023
Just a really big disappointment. Ice cold room, radiators turned off or to absolutely lowest. The room/deluxe/apartment was dirty, stained sheets. Lots of dust on surfaces, worn. Broken tiles in the bathroom, stains on the toilet. Dirty floor. Light bulb flickering. Broken terrace door. In short. Not satisfactory (and I'm not picky) We tried calling reception for 30 minutes regarding the ice cold rooms but no answer on the phone. Had to get dressed and walk down to reception. She said she was alone and unable to answer the phone due to staff being ill. The pool area was nice, but the men's changing rooms/shower area in the spa was a disaster area.. towels, bathrobes and flippers everywhere. It should have been staffed, terrible condition. It didn't feel sanitary/clean. The staff at the bar was a little unfriendly and mostly busy talking to each other. The breakfast buffet was nice except for the gut making the omelette, he was obviously sick with a cold and should have stayed home. I'll attach some pictures of the things mentioned in the room. I don't usually take pictures of bad stuff, just good. However, this was a terrible experience and the cold room was the worst. They gave us a tiny electric fan made for a small room, but it didn't help much and we had to listen to it all night.
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