Hotel Residens Møen

Visiting Denmark I was sceptical, I saw the amazing reputation for the area and the hotel. I was very pleasantly surprised with the friendliness of staff and stunning views. Will most definitely return with family again, great experience!

Lovely hotel in what is otherwise a rather quiet and seemingly run down town. Restaurant was great but probably good idea to prebook their dinner deal than pay for the à la carte menu. Room was very comfortable and there were facilities to make coffee or even cook a meal. The view was amazing and the staff great. The only down side was the buffet breakfast where everything was presented separately in different dishes so the meal required around a dozen glass dishes! Finally, it’s worth trying to book directly with the hotel to get the best deal rather than *********** as we did 🙁

On the plus side, we got a comfortable, clean & spacious room in good condition. The hotel has a good location near the water and high street. Electric car charger. Helpful staff. On the minus side, the self-service breakfast was an extra 800 kr for 2 adults and 2 kids and for that price should be far more extensive in the range offered, for example including hot food. Very little for vegans - fruit and bread. For the small amount on offer, breakfast should be included in the price. Aside that, a very pleasant staff.

Residens Moen is (mostly) an apart hotel, with rooms set around a central courtyard, located about 5 minutes walk from town and adjacent to the harbour. Opposite the hotel is a short public pier with steps for swimmers to access the shallow waters nearby. The hotel caters primarily for the families, perhaps staying on Møn for a vacation. Bedrooms are simple, clean, simply furnished (in the Scandinavian style) with basic catering facilities in the room, or in an adjacent kitchen (for the smaller double rooms). The staff were generally friendly and helpful, accommodating all reasonable requests, with most employees speaking excellent English. Breakfast (not included in price) was a simple buffet arrangement in the main dining area, and reservations were necessary. The major difficulty is the bedroom heating system which, according to staff, cannot be turned off. Being supplied from a local warm water plant, there is no control over room temperature, despite the presence of thermostats on radiators. The only solution is to open windows, which are to street level on the ground floor at the rear of the hotel. Coupled with the presence of mosquitos each evening, the open windows and room lighting were a temptation to be bitten regularly. If travelling in the summer, prepare for the heat, and take bug spray at all times. Being a small hotel, the reception is not staffed at all hours. Unfortunately during our stay, the key cards were repeatedly defective, making it very hard to enter one's room when returning after 10pm. We will return for sure, but preferably not in midsummer.

Our reservation was cancelled by Hotel Residens Møen 20 minutes before our check-in. We had booked our room to celebrate my 30th birthday and were very disappointed. No other room was available. We did ask for a compensation but the hotel declined, even though they did admit the fault was fully theirs because of a double reservation. Very disappointing and we are not happy with the service of this hotel.

Charming hotel with nice see view. Rooms are comfortable and beds are large and comfortable as well. Service minded people going for the last mile. Excellent breakfast with ample choice offered in a COVID safe way. Sits at the border of a charming small city.

Enjoyed our 1-night stay in Jan’22. Spacious apartment which is perfect when you have young children, good value for money. Welcomed by friendly front desk staff and good service for little extras we asked for. Nice breakfast with a beautiful sea view. We could stay here again.

The location was fine. The staff were not overly friendly. There are no coffee makers in the room and the hotel charges for a cup of coffee in the lobby (I think it came out to about $3.50 per cup for coffee you make yourself from a machine--unless you purchase the continental breakfast for almost $19.00 per person--then coffee is included. The hotel and the breakfast are way overpriced but your choices for hotels are very limited. The room is very mediocre for almost $250 per night.