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Geplaats op16 sep 2025
Gastgebruiker
Always wonderful. Kind , cheerful, responsive and helpful front desk agents. This is not the case in many hotels. I stay here every time I am in Warsaw at least twice a year. My favorite! Chic decor, great restaurant food , elegant waiters.
Love YOU, Royal Tulip!
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Prijs per nacht vanaf:AU$ 144
Geplaats op29 jun 2024
Gastgebruiker
Het hotel ligt op ongeveer 20 minuten lopen van het treinstation van Warschau, ongeveer 10 minuten met de tram, en is bereikbaar met meerdere lijnen. Er is ook een metrostation naast het hotel.
De kamer is erg schoon en licht, en de ruimte is ook erg ruim.
Op ongeveer 10 minuten lopen van het hotel ligt een culinaire stad met een internationale keuken en een geweldige sfeer. Het is zeker een bezoek waard.
Het ontbijt in het hotel is zeker de moeite waard, met een rijke variatie en goede smaak.
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Prijs per nacht vanaf:AU$ 143
Geplaats op4 okt 2025
Magdalena Lilla
WOW!! Can't believe the value for the price we paid!! It was a quiet, nice and spacious room, sparkling clean, excellent staff and service, bathroom super nice, and we also ate breakfast at the buffet, which was delicious, and had great and many choices. One of the best hotels we've ever been to. Will come again and highly recommend it.
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Prijs per nacht vanaf:AU$ 110
Geplaats op23 dec 2024
gelatal
on the first night of my stay, i was assigned a room designed for disabilities without any notice. since it was late and i was exhausted, i didn’t think much of it, but i noticed something felt off.
next evening, after taking a shower, i realized the entire bathroom was soaking wet and extremely slippery that i almost fell. then i was checking my booking receipt, i noticed the room i booked was supposed to have a different bathroom layout. when i raised this issue with the front desk, they admitted that due to overbooking on the first night, they had reassigned me to a room for disabilities without informing me.
this design is clearly unsafe for someone unfamiliar with it, and the hotel staff showed no sincerity in addressing the issue. what's worse, they didn't even offer an apology. instead, they simply asked me what I wanted. this is unacceptable—they failed to inform me of the room change on the first night and didn’t take responsibility when I brought it up.
eventually, after I insisted, they upgraded me to their best room and offered two days of complimentary breakfast. however, all of this only happened because i demanded it—the staff showed no initiative. they really need better training.
the first photo shows the fruit they sent as an apology. and the second, third photos shows the conditions of bathroom for disabilities.
第一晚入住時,已經很晚了,酒店人員在沒有通知我的情況下,給我安排了一間傷殘人士的房間。
由於太疲倦了,所以只是感覺房間怪怪的,但並沒察覺有什麼問題。直到第二天晚上,洗完澡之後,整個廁所也是濕的,我差一點就要滑倒。
再看看之前預訂時的收據,發現房間的廁所根本不應該是這個樣子,繼而我到酒店大堂理論,他們才告訴我,因為第一天晚上時候,訂單太滿了,所以才為我安排這樣的房間。
可是你要知道,這樣的設計,正常人洗澡,是真的很容易滑倒。他們不但沒有誠意的道歉,只是詢問我想要怎樣。
說實話,這難道不是酒店的問題嗎?第一天並沒坦白這不是我原本所訂的房間、繼而我發現後,亦沒作出任何相應的措施、道歉。
最後在我要求下,他們給我換了最好的房間,另外給我送了兩天免費的早餐。不過,這通通都是我要求的,酒店人員真的有需要再培訓。
第一張照片是他們賠罪送的水果。
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Prijs per nacht vanaf:AU$ 126
Geplaats op28 jul 2023
Gastgebruiker
Het hotel is redelijk goed in de buitenwijken van Warschau, maar er is niets te zien in de omgeving. Er zijn verschillende supermarkten en restaurants in de buurt, waaronder een McDonald's niet ver weg en een klein restaurant van een Indiër, wat prima is. Koop zeker het ontbijt voor de volgende dag in de supermarkt, de prijs/kwaliteit verhouding ligt hoger dan die van het hotel.
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Prijs per nacht vanaf:AU$ 89
Geplaats op1 jun 2025
Nuchykes
I originally booked a different hotel, but it was canceled due to renovations. Teip arranged a replacement hotel, which I was initially unsure about since I had no prior information. However, after checking in, I found it to be quite okay.
The hotel is conveniently located near tram line 9, which goes directly to the central station — very useful for getting around. The room was clean and of a decent size, though not very spacious. One downside is that there was no soundproofing — I could hear traffic noise, especially from trams and buses starting as early as 5 AM, which made it hard to sleep in.
I also had an issue with my flight ticket and needed to make phone calls within Poland. The hotel staff were very helpful and allowed me to use the phone without charging any extra fees. I really appreciated their support during that stressful time.
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Prijs per nacht vanaf:AU$ 96
Geplaats op12 nov 2023
zuber majid
Here We Go Again,Repeat Business Is Best Business,
This must Be my 5/6 time at mercure grand warsaw,
The Moment you waik in you are warmly greeted by wonderful staff,
Hotel is impeccable,Rooms are as always exceptionaly clean,
Mercure grand definitely should get gold award for best breakfast in warsaw,
They even have champagne for breakfast,
Wide choices of great tasting food,
Location is the the best ,The street has many restaurants & Bars & extremely safe neighbourhood,
Thank you to Joanna ( guest manager)for taking good care of her guests,
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Prijs per nacht vanaf:AU$ 117
Geplaats op25 mei 2025
Gastgebruiker
Prima hotel. Goed ontbijt. Ik had de overnachting vooraf betaald, maar deze bleek ook nog een keer van mijn credit card te zijn afgetrokken. Is netjes opgelost door het hotel. Zou hier zeker weer boeken.
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Prijs per nacht vanaf:AU$ 116
Geplaats op5 jan 2025
ching ching.ching
The hotel is close to Chopin airport, just took any taxi, it costs £6 to there... Good to rest in transit flight, as the restaurant serve food till 11pm, the breakfast is excellent, with fresh press carrot juice etc... very comfortable and nice layout.
The facilities are family friendly, with a children area with x box to play, my son keen on playing, but ends up within 1 hour as the games no fun to him... Ha..ha... But me and husband can have a restful breakfast time..
Better to book breakfast with package as cheaper....
The free airport transfer is free for booking 6am-10am, my pm flight doesn't benefit, good to go to old town, but my jetlag put me off, only manage to go to a local supermarket (Carrefour) with Uber on a Sunday, not many supermarkets) shops open...
The room is very comfortable... The toilet has no washing hand facilities but the separate shower rooms has it .... Swapping will be good for a practical reason....
It's good hotel for transit flight with everything you needs within the building... Especially for a family.
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Prijs per nacht vanaf:AU$ 116
Geplaats op7 aug 2025
Mato-eucn
Was pleasant stay, rooms good design and clean. Breakfast good, tasty and various choices. Recommend this hotel. It is close to the city center and 2 subway stops from good restaurant Red Elephant
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Prijs per nacht vanaf:AU$ 138