4-Starhotels in Jerevan

I’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much. Check in process: 2 stars This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached). Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests. When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all. Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s). Noise level and disturbance: 2 stars My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me. I had to personally take matters into my own hands and asked them to keep it down. Room and amenities: 5 stars In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.

Прекрасная локация. Центр, всё в шаговой доступности, но тк отель расположен в дворике - очень тихо! Очень радушный персонал, хорошие базовые завтраки. В номерах тепло, стабильная горячая вода. Чай, кофе, 2 бутылки воды в день. Хорошая, ежедневная уборка! Возможный минусы: нельзя подъехать на такси прямо к отелю, тк въезд во двор огорожен шлагбаумом. Но, пройти 100 метров, не вызывает сложностей!

Great location and good breakfast. However, there's only one lift, so expect some waiting. The hotel is undergoing renovations, which makes it a bit messy and dirty.Hopefully, it will look much better once the work is done. I recently booked a private tour through hotel to visit Khor Virap, Noravank, Tatev Monastery and the Aerial tramway. While I appreciate the arrangement, I wanted to share some concerns about the experience. The driver did not provide any information about the destinations and only drove us between locations. Additionally, he dud not wear seatbelt, which led to a police stop and issue a fine. This was quite unsetting for us. The trip was cost AMD 99000.00. The driver never offer or stop for lunch and break. We hope the hotel will take this into consideration to ensure future guests have a safer and more comfortable experience.

I really enjoyed my stay here, especially thanks to Alan and George who were very helpful. The staff are amazing , really friendly and always ready to help. The location is excellent ,very close to the city center and all the historical places you’d want to visit. There’s also a 24-hour supermarket nearby, plus plenty of great restaurants and cafés. The room was clean and comfortable, but the doors work with keys, so if someone opens or closes their door early in the morning, you might hear the sound. Overall, it’s a great place with an amazing location!

Goed hotel, graag aandacht en aangenaam verrassing :) wat maakt dit huis onvergetelijk !!!! P.S. Ik wil mijn bijzondere dank uitspreken voor de aandacht , hulp en aangename communicatie van meisjes met de ademhalingsstelsel !!!!

The hotel name is Europe but Asian guests are also welcomed, as I saw Vietnamese or Chinese guests were staying. The room is quite nice and comfortable, bed quality is good and comfy, bathroom is clean, the breakfast is simple but the quality of the each item is nice and has a good combination of nutrition altogether. Hotel clerks are kind, polite and attentive. It is very good hotel and I had pleasant experience.

The photos don’t do this place justice! It’s really lovely and fresh, and it seemed like our room was freshly renovated or very well cared for, and the room and bedding were spotless. The room was very spacious and well equipped. As was the reception area. The staff are lovely and very helpful (we had some issues with loud neighbours and they delicately assisted). The pool is really big and nice with lots of deck chairs and amazing views of Mt Ararat. Breakfast was great, freshly prepared and good options. The hotel is not in the centre but we found the location still convenient, we would walk into town and then Yandex back (Yandex is typically 1600AMD). We would stay again!

Доброжелательный и гостеприимный персонал. Рядом центральный рынок. До площади Республики минут 20 пешком. До аэропорта на такси 25-30 минут. Цены на проживание в отеле очень завышены! Завтраки разнообразные, нормальные. В номере есть всё необходимое, тапочки, халаты, зелёный чай, кофе, бутылка воды. Есть платный мини бар в номере. ТВ можно смотреть только через YouTube. Wi-Fi ловит нормально. Если к вам пришли гости, то в этом отеле их просто не пропустят номер. Об этом на сайте не указано, очень странные правила.

Hotel is good but basic. Good breakfast, 10 min walk from republic square and close to the parliament building

This hotel is quite a mixed bag. It's huge, and I'm sure it was luxurious back in the day. It said it was renovated, which is what drew me in. In reality, the rooms are old, and the only amenities are towels and soap. The most surprising thing was the breakfast – it would have been better if they didn't offer it at all: cottage cheese, sour cream, boiled sausages in cellophane, omelet, cheap cold cuts, and the only thing that changed was overcooked rice with carrots and buckwheat. For drinks, there was just a dispenser with hot and cold water, and instant coffee. Forget about fruits and vegetables – it's a disgrace! The lobby bar was a lifesaver. The hotel is priced a little below market, but honestly, it would be better if they charged a bit more and improved the food, or just removed it entirely so they wouldn't embarrass themselves. The staff, however, was great – kind and helpful with everything.