MGM Springfield

態度非常差！ 環境也很差！

******, Regal movie theatre, multiple restaurants, shopping. Beautifully decorated - off the chain unique and high end look. Not sure if it’s because I booked same-day but my room was only $107 - five star decor…each room different with custom one of a kind art and unique design. Customer service beyond amazing. So clean. Everywhere. No smoky smell so I cannot tell if they allow smoking - but I don’t see any. Just all around fantastic experience.

first thing when you walk in the room is moist. Very moist. The windows had so much condensation coming off them there were puddles on the floor. Putting the heat on made it worse. And I got stuffed up right away because there is such a built up dust resuivior under the back of the bed. In the morning when the sun was coming through the windows I could actually see how much dust there was in the air. So much that I could pick hair out of the air with my fingers. The air purifier is full of dust. And I also suspect that the open ledge around the ceiling is full of dust. Dust is dirt, bits and pieces that have fallen off all the previous guests that have stayed in the room and the microorganisms that eat that. That was what I was breathing in. I've worked housekeeping and I know it's a thankless job. That being said, I booked a room at a luxury hotel and was in one of these "stay well" rooms. I wasn't able to get any sleep and decided to have a coffee. After I drank it I got sick and that's because the creamers were expired. WompWom

Great check in experience thanks for having this available during a busy holiday weekend. The staff needed to be here for this to happen and I thank them for being at work while I and many others relaxed and enjoyed ourselves.

It was during a snowstorm so that place was quiet. Not good for business but perfect for me!

The staff was great! Everyone was very helpful and accommodating. The room was spacious and the place was super clean!

We had a terrific 3 nights at the hotel. This was a business trip and we left the hotel during the day for meetings. The room was super comfortable and the bonus of the ****** at the end of the day was fun.

We stayed at this hotel in order to go a show nearby. Convenient, clean nicely decorated with very comfortable beds. I would not hesitate to stay there again.

Very comfortable bed & amazing shower with very hot water (rare in hotels). I only wish they had a an indoor pool/spa. It’s a bit of a walk from the parking garage to the hotel