Citiline Astor Metropole Hotel
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Citiline Astor Metropole Hotel
Maatregelen ter bescherming van de gezondheid
193-197 Wickham Terrace, 4000 Spring Hill, Queensland, Australië
Op kaart weergeven
A stay at Residency Hotels Astor Metropole places you in the heart of Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. This hotel is 0.6 mi (1 km) from Treasury Casino and 0.7 mi (1.1 km) from Brisbane City Botanic Gardens.Meer weergeven
We bieden u een besteprijsgarantie
3.4/5Locatie: 3.4
Alle 47 beoordelingen
Voorzieningen
Overdekt zwembadSpaParkeergelegenheidVergaderruimteBagageopslagGratis24-uursreceptieWifi in openbare ruimtes
Alle voorzieningen
Omgeving
Luchthaven: Brisbane Airport
(15,2km)
Trein: Brisbane Central Station
(390m)
Trein: Roma Street Railway Station
(710m)
Kaart
Kamers
Beoordelingen van gasten
Beleid
Voorzieningen
3
Twin Studio Apartment
2 Single bed
Has window
Non-smoking
Private Toilet
Automatic Curtain
24-Hour Hot Water
Beschikbaarheid controleren
5
Queen Studio Apartment
1 Queen bed
Has window
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Microwave Oven
Beschikbaarheid controleren
Beoordelingen van gasten(47)
3,4/5
Geverifieerde beoordelingen- Hygiëne3,3
- Voorzieningen3,3
- Locatie3,4
- Service3,4
Gastgebruiker
3 oktober 2022
空調垃圾，服務員幫我休半天一回好一會兒停 ，還告訴你空調停了，就猛捶衞生間背後連接空調的天花板 ，這什麼鬼?就是不給你換個房間，地板也不太乾淨。
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Gastgebruiker
25 augustus 2023
…..But quite ordinary. We booked this in the middle of the city to be able to visit family. While it is fairly central, the hills and stairs in the area made it tough going. The room was a good size, with a huge bed and a good-sized bathroom, which actually had a bath! We loved the big balcony outside too. Very useful. But when it came down to it, it became obvious that routine maintenance is not being done. The phone in the room had been damaged, and didn’t work, the air con was stuck on the winter setting, so no cool air, and if the tap in the bathroom sink was turned on any more than a gentle drizzle, the whole area would get sprayed! The lifts were a bit iffy too, and weren’t always working. Bit tough, as we were on the top floor. We gave up complaining eventually, as we were only there for one night. The whole place has an air of neglect, as if the owners really don’t want to spend money on it. Such a shame, as it has the potential to be a stunning hotel.
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Gastgebruiker
12 augustus 2023
Was told that my booking was cancelled at 8pm the night before my trip to Brisbane due to a ‘change in management’. Absolutely disgusting customer service that almost left us with nowhere to stay due to the high demand in accommodation this weekend. Do not stay here unless you want me to left on the streets or paying mega bucks for last minute accommodation. Shocking that you could do that to people and probably just so you can make some extra $$$. 😡😡😡
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Gastgebruiker
15 juli 2023
Hotel brands itself Best Western which is fraudulent according to Best Western as it is not affiliated. I have stayed previously and some rooms are ok but when I stayed with my wife a few days ago we got a shocker of a room, disgustingly dirty and poorly maintained, toilet hadn’t been cleaned properly for weeks, a power outlet was hanging from the wall, soap and shampoo dispensers had been removed and no milk provided.Our booking request a double or a Queen and we got twin beds.
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Gastgebruiker
23 oktober 2022
Wow what a site! It is so outdated I cannot even tell when was the last renovations here. No breakfast, no in room dining, nobody gave any Wi-Fi at the reception, phone does not work in the room. The interior is another story! Old, dirty curtains, old furniture, no toiletries provided (tooth paste etc).Dust everywhere in the room. Seems like there is only one person at reception and the other staff just does not exist. This is such a slap to the hospitality image in Brisbane.
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Michelle
22 maart 2023
was told he wanted to charge me $400 deposit also , he spent good 1-2 hours being rude to me refusing my room that I HAD PSID FOR AT 12-2 am in the morning when I had work and was exhausted TRULY AWFUL EXPERIENCE AND I AM APPALLED AT AWFUL CUSTOMER SERVICE AND HIS REFUSAL REFUND EVEN THOUGH NO ROOM GIVEN ! I have never been so badly treated ! Spoke two other people guest at hotel whom both said he was awful them also ! One said they had broken aircon and was refused to be given a fan! disgusting ! I will tell all I can not book thru ur hotel the worst !
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Gastgebruiker
27 februari 2023
Day Use Brisbane City I booked this place to have somewhere to rest and relax between appointments in the city and where my husband could work comfortably In between. The entrance and foyer were lovely and classic but the studio room we were given on the 7th floor was decrepit. The door didn’t lock, the facilities were disgustingly dilapidated, the bathroom sink was ringed by black mould, the curtains were mouldy on the back which was very noticeable from the small balcony and the lighting was so bad that it was very unsuitable for working on a computer. One good thing was the coolness of the airconditioner We stayed long enough to have a rest for a couple of hours but couldn’t bare to stay any longer. Was a waste of $95 (+ $5 key deposit). I wanted to give this boutique hotel a try because it looked nice from the outside but looks were disappointingly deceiving. Next time I need a day use room in the city, I’ll pay more to stay at one of the quality hotels I’m used to.
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Gastgebruiker
9 februari 2023
On arrival the bar and restaurant are not working. As we entered our room 1210 there is an awful musty smell which I cannot fathom where it was coming from. We opened the doors to the balcony and sprayed some deodorant around to freshen up the room. There was cracked tiles in the bathroom and kitchenette and stains on the bed base and dust coating the top of the air con unit that even I could see at 5 ft tall. Really disappointed, we stayed here years ago and it was lovely, it’s far from it now.
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Gastgebruiker
16 juni 2022
This is probably one of the worst hotels I ever stayed in.😤🤮 Stay away from this place. Absolutely disgusting. Mould in the bathroom and on the curtains, filthy bathroom, disgusting dirty bed sheets covered with stains and hair. Light switches not working. Aircon remote not working. soap.
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Accommodatiebeleid
In- en uitchecktijden
Inchecken: na 14:00
Uitchecktijd: vóór 10:00
Openingstijden van de receptie: 24/7
Beleid m.b.t. kinderen
Kinderen van alle leeftijden zijn welkom in dit hotel.
Wiegjes en extra bedden
Voor alle kamertypes geldt dat er extra bedden kunnen worden toegevoegd. Het beleid met betrekking tot wiegjes verschilt per kamertype. Raadpleeg het beleid voor het type kamer.
Toeslagen voor extra bedden zijn niet inbegrepen in de totale prijs. Neem voor meer informatie contact op met het hotel.
Ontbijt
StijlBuffet
| Leeftijd | Kosten |
|---|---|
Volwassene | AU$ 22,90(ongeveer € 13,99) per persoon |
De kosten voor een extra ontbijt zijn niet inbegrepen bij het totaal en moeten ter plaatse bij de accommodatie worden voldaan.
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Maatregelen ter bescherming van de gezondheid
Netheid
- 3,3/5
Schoonmaken en desinfecteren
- Kamers worden tussen verblijven gedesinfecteerd
Beschrijving accommodatie
- Geopend:1995
- Gerenoveerd:2012
- Aantal kamers:149
A stay at Residency Hotels Astor Metropole places you in the heart of Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. This hotel is 0.6 mi (1 km) from Treasury Casino and 0.7 mi (1.1 km) from Brisbane City Botanic Gardens.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Voorzieningen
Populairste voorzieningen
Overdekt zwembad
Spa
Parkeergelegenheid
Vergaderruimte
BagageopslagGratis
24-uursreceptie
Wifi in openbare ruimtes
Meer tonen