AC Hotel Spartanburg

The bar tender was amazing!!the room was nice I think it would be a good idea to have a space to smoke.but overall it’s a nice place to stay.

Nice hotel in the centre of town, very close to restaurants and bars.

超棒的酒店，令人振奮的入住體驗，原房續住因為行程改變，酒店給免費無損取消，真的很人性化，下次再來必須是首選。

Hotel was beautiful and offered comfortable and pleasant amenities. The staff was exceptional and very helpful

The room air conditioner wouldn’t get pass 72 degrees. The restaurant on top was closed for the weekend.

Lots of little things make me not want to stay here again. Poor service at the bar, a lack of standard amenities in the rooms, a fairly stark room, asking the front desk to add my Marriott/Bonvoy membership # to my bill so that we could get credit for the money we spent in the bar and being ignored, not being told that we would be charged a parking fee & only learning of it when we got the final bill. Overall, it seems like this property wants to be more of a luxury property than it really is. It's another place that acts like it is a luxury hotel but nickels and dimes you for the very meager services it offers.

All staff were excellent. Issues were with the property, that has a 4 star ranking. No room service, no included breakfast, parking charges, $20 for a glass of wine in downstairs bar, overpriced restaurant on top level, cheap uncomfortable pillows, housekeeping upon request, hot water in the shower after leaving on for 10-15 minutes, no microwave, no minibar, two very small drawers, no turndown service, bathroom sinks do not drain properly, room temperature will not go below 66 degrees. Positives were: outdoor pool, exceptional staff and location.

Very nice hotel in the center of Spartanburg. I would definitely recommend to others.

Clean room and facility in great location with nice penthouse restaurant and bar