City Avenue Hotel by Hmg-Free Parking-Free Wi-Fi

Easily check in and check out Just like an old hotel but with nice decoration.. Location ok,very clean,very friendly staff.. Overall very satisfied with the stay and value for money..

This hotel badly needs some refurbishment . The room carpet was very worn , the lighting in the room poor , the bathroom shower went everywhere with no curtain and so after showering everywhere in the bathroom was wet . No pictures on the dimly lit walls or decoration of any kind . The bed was so low that getting up from it was a struggle . The breakfast buffet was comprehensive but sometimes all the tables were full . The bar closed early so coming back at 10.0 you couldn't get a drink . The staff weren't friendly ( one exception was one of the receptionists ) . It's well positioned close to the centre and about 200m from a stop on the metro that goes straight to the airport . With some TLC it might be a future choice - otherwise I'd go elsewhere next time

Hotel is very disappointing. The pictures on its website do not match with the reality. Bedrooms are very old style. Dirty moquette everywhere. Dirty walls. The breakfast is very bad. Bad food, low quality and the breakfast room is very ugly. Curtains look very old and dirty. Concerning our breakfast today, all the tables were dirty, coffee machine did not work, no glasses, buffet breakfast was half empty. My advice : choose another hotel.

As a solo British traveller I wanted to mix comfort with low cost and this hotel was perfect. It's a 2 minute walk from the Opalchenska metro station which is on a direct line from the airport. Any journey on the metro is 1.60 Lev (about 75p) to and from any location - I really recommend using it for all your transport needs. I paid about £50 (about 120 Lev) for 2 nights including buffet breakfast in Bulgarian style which was excellent. The hotel is not an expensive establishment so don't expect the Ritz but for the price I paid I'm more than happy and would definitely visit again. If you are visiting Sofia and are happy to walk lots, you can do all the major sights in 24 hours including spending 2 hours on top of Mt Vitosha. I did this. Lots of public transport and you're away! To reach Mt Vitosha take the red/yellow metro line from Opalchenska to Serdica, switch to the blue line to Vitosha, then leave the metro and board the 66 bus (also 1.60 Lev) to Hotel Moreni. The public transport here is regular, cheap and reliable. I also recommend seeing St Alexander Nevsky Cathedral, Borisova Gradina Park and stopping for a quick lunch in the Paradise shopping centre (next to Vitosha metro stop). I ate a slightly pricier dinner which was outstanding at the Cosmos restaurant where the English was well-spoken. My trip up Mt Vitosha however was the highlight of my short stay in Sofia, it was beautiful and extremely peaceful. In total including my 100 Lev meal at Cosmos, I brought 210 Lev which was the perfect amount including tips for stay (arriving Saturday 10pm and leaving Monday 3pm).

Stayed at City Avenue for a week, and I rarely write reviews but was so happy with my time here I thought I had too. Staff extremely friendly and spoke English which helped as I didn’t speak any Bulgarian. Rooms are clean and pretty large for a 3 star hotel. Comfy beds, extremely efficient cleaning of rooms. Lovely smoking area garden and the hotel is in a great location for transport links or a short walk to city centre. 100% would stay here again if I come back to Sofia!

Good clean hotel, excellent amenities for the price. Great location. Unfortunately hotel stuff (room service, cleaning) is opening room doors with their keycard without knocking or letting themselves know in any way. This is unacceptable breach of privacy.

We have stayed 3 nights in this hotel, first of all on check-in, we have not been informed that the room we booked ( deluxe double) was not available, we found out when entered our room that we, in fact, have been given a twin room. We informed the staff in the reception, which said that our room will only be ready the day after, so we can move then. So if we wouldn't have complained they would have just left us in a cheaper room than we booked without saying a word... That episode just left a bad taste for the whole duration of the stay, even though we were able to move to the correct room the next day in the morning. The hotel is a bit neglected, bedsheets, not the newest. Also don't expect to see the same quality as in the pictures. another thing - the air conditioning is basically not working, so both rooms were very hot at night. Also, they only have single duvets, so you and your partner will get a duvet each. On a positive note, the breakfast was very nice, with fresh ingredients and quite a variety of choices. The location was okay as well.

We have stayed in 5 star hotels which were not as good as this one. Excellent in every respect. Lovely friendly Staff Rooms are big. Very clean. Location was great for our needs and we did a lot of walking. Very close to the mall of Sofia. Really perfect.

There was not hot water during 1 day.