Pan Pacific Serviced Suites Orchard, Singapore

Amazing stay throughout! The staff were all polite and helpful at all times, the stay was also comfortable. Hope to be back again in the near future! 😄

設施：房間內有客廳和餐廳，冰箱餐具一應俱全，房間的床和被子超級舒服，還有洗烘一體機，出行非常方便。 酒店2樓有早餐區，有泳池和健身房，11樓有公共客廳，有按摩椅有桌球桌。 衞生：房間和公共區域都非常乾淨，潔癖隊友也無可挑剔的程度。 環境：在somerset地鐵附近，附近也有公交車站，能直達聖淘沙和濱海灣花園，樓下就是313，有的逛有的吃，很方便。 服務：服務超讚，早餐選擇不多但品質不錯。 除了價格有點貴，其他無可挑剔。

服務好，吃飯購物都很方便，下次還會選擇這家

房間很大，在烏節路的中心位置，飲食購物都非常方便

I was surprised with the service which has been exceptional especially during the breakfast time. All staff has been so friendly and helpful, especially Ms. Lauda who is always cheerful. The only feedback I have would be if there are more lifts available it would be better.

This is the third year that we have stayed at Pan Pacific Orchard Serviced Apartments. This year it was for two and a half months in a beautiful apartment. All the fixtures and fittings are 5 star quality. The staff are so friendly and helpful. Nothing is too much trouble. The apartment is cleaned every day except Sunday. The bedding is changed twice a week. The powerful shower is the best I have ever experienced. We love Singapore. The Apartments are so well located in the centre of Orchard with all the luxury shops, the buses and the MRT underground railway station. We have already booked again for next year.

I have no remarks for the hotel. It was clean, breakfast was good (varied every day), facilities (gym and pool) were great. Large mall and metro stop were a few steps (!) from the hotel entrance, which you wouldn't expect given the tranquil atmosphere within the hotel. What particularly stood out to me was the staff. They were friendly and extremely helpful. I had a problem related to a cab-service that was completely unrelated to the hotel. Without asking for it, the hotel staff put in quite some effort to fix that problem. Never in other (5-star) hotels, I had staff being as helpful as they were.

We always come back to this Hotel every year before going diving in Indonesia. Best bed for my husband's bad back and where he has no problem sleeping. Staff are very nice and responsive. The place is clean and always attented. Very convenient and relaxing in every aspect especially after weeks of scuba diving.

I stayed for a week on December 2023 with my family. We booked the deluxe suite with extra bed placed in the living room. The booking process was easy, and smooth. Kudos to Mr. David Picard who assist me with the booking through email. They just renovate the concierge which give a modern feel and luxurious too. The concierge team, esp. Miss Alison always give a warm welcome to us every time we head out or come back. The suite is always kept clean and tidy even we have loads of stuff scattered around. Miss Annie is our housekeeper and thumbs up for her. Every amenities that we requested are prepared with extras for us. She is also very friendly when we had a bit of chit chat. The breakfast spread is not many but enough. The variety that they served every day is good and not boring. The kitchen team is very friendly especially Miss Lueda. She greets every guests there and even spare some time to talk to them in between her busy schedule. There are a lot of serviced apartments spread out in Singapore but I don’t think I will have a change of heart any soon. Given the location of Pan Pacific Serviced Suites, nested right behind 313@Somerset meaning access to MRT station is just a walk away, that’s a huge advantage. And no need to worry to find your daily meals. Plenty of food around the vicinity. Also there’s a grocery store right in front of the building. I love the huge refrigerator they put in every suites. Can put loads of stuff that I bought from the grocery. Having microwave and washing machine is always a plus. Oh did I tell you that the detergent for the washer/dryer is free? They have a pool at the 2nd floor but the best part is they have the hydrotherapy (hot & cold) indoor pool.