Sayanora Hotel & Park

Fantastische 10 dagen mijn eerste vakantie in het buitenland was heel erg blij dat we hier kwamen, het eten was perfect en de service was ongeëvenaard, ze konden helemaal niets fout vinden. Elk personeelslid was geweldig bereid om zonder problemen te helpen, ze zorgden ervoor dat je elke minuut van de dag werd verzorgd, het is jammer dat we naar huis moeten om deze plek te gaan missen, ze hebben er echt een vakantie van gemaakt om lid te worden EEN GROTE DANKJEWEL AAN IEDEREEN DAAR En een grote schreeuw naar mijn vriend Mehmet fantastische man maakte me aan het lachen maakte mijn vakantie 👍👍

Ik las een recensie van een Engelse dame waarin ze stelt dat ze de Engelsen niet leuk vinden in de Sayonara. Typisch Engelse onzin. We waren de enige Engelssprekende mensen toen we daar waren en iedereen had niet aardiger tegen ons kunnen zijn, maar we zijn tenslotte Schotten en er is een groot verschil. De meeste andere gasten waren Europeanen en we konden het allemaal met elkaar vinden als een huis dat in brand stond. De kamers waren geweldig en het personeel kon niet genoeg voor je doen. De hoofdkelner was zo behulpzaam en attent, net als al het personeel. Het eten was gevarieerd, goed gekookt en overvloedig, net als de drankjes en snacks die de hele dag werden aangeboden. Het kan me niet schelen hoeveel sterren dit hotel heeft, maar ik geef het 10 sterren voor vriendelijkheid en plezier.

Kom net terug van dit hotel. Het eten is verschrikkelijk! Het enige goede was pannenkoeken voor het ontbijt. Op de laatste dag serveerden ze koude wiggen. De locatie van het hotel is goed, want het is slechts 3 minuten lopen naar het strand, maar je moet wel een zijstraat inlopen, dus niet ideaal om alleen te lopen. Geen entertainment afgezien van 1 nacht per week die het hotelpersoneel zichzelf oplegt. Drankjes - de cola light / cola zero heeft een vreemde smaak, dus stopte ik met het kopen van mijn spullen in de winkel.

When we arrived at the hotel, we got a room/bungalow. My 3 year old son immediately started having problems with his astma.  We went out to cool down a bit, gave him medications and he got better while outside.  As we got back to our room, his problems started again.  After looking more closely at the room, we found layers of dust on all surfaces. That room have not been deep cleaned for a while.  I moved two of the single beds together, to make a safe space to sleep for me and my son. There were ants and beetles crawling on the wall behind the bed i moved. Dustbunnies and in general a lot of dirt. I asked reception if its any way for them to send a cleaner to do the cleaning properly.  I was told that all cleaners had gone home for the day.  I asked them, and eventually begged them for permission  to clean the room myself. I was told that im not a cleaner so it's not my job to do it.  We called our contact person in MixxTravels, and after speaking to him, they agreed to send someone to clean the room. The representative also said he would stop by the following day. The representative did not show up. We were told they would call when he did, and that never happened. When the 2 persons arrived at the room, after receptionist and another has been inspecting, i was told by the receptionist: you point and they clean.  In reality this ment, two grumpy people came to the room. One stood at the door with a cloth in his hand, the other person had a mop. He sprayed 2 times on the floor and mopped it. I told them again, that the floor isn't the biggest issue. I asked to get the cloth from the person who stood watching, i started cleaning skirting boards and surfaces for dust. I got about 2 minutes of cleaning in before they asked for the cloth back. They were done, and the room was now clean.  I continued to clean for another hour using baby wipes as i had nothing else to use.  I used almost a whole package of babywipes and got it as good as i could. We got another room the following day, after we paid 66euros for the upgrade.  Our new room was cleaned properly, and i got to see it before i accepted the upgrade to a new room. The cleaning the rest of the week, was lacking to say the least. We had to ask reception for toilet paper and they also didnt empty trash on a regular basis.  The beds are the worst beds I've ever had in a hotel. The sunbeds outside are softer. The bed i had, was rock solid about halfway, and then had no support of any kind the rest of the way. I got food poisoning on day 2, and had issues the following 14 days. Just to be clear, i didn't eat or drink anything from outside the hotel at this point, so the issues have to come from the hotel. Im was missing child friendly options in the food selection. Also, to have to ask to get water is an issue. Its not available. Beer and liquors breakfast was fine, but to get a diet coke you had to wait until lunch time.  A lot of drunk people and not very suitable for child

• We booked via ***********, paid in advance, spoke about room preference with a hotel manager. On arrival, reception denied booking - "we don't have your reservation, we don't work with ***********". No options given, only a room in 2 days from 2.07.2023. Paid €700 for 7 nights right there. • Upon check-in, different receptionist said €140 we owe to them due to a bank commission, dispute ensued. Got room eventually. €140 was price difference due to increased rate actually. • Later, same receptionist asked for payment again, then backed off, apologized. • On penultimate day, they asked parents to pay again. Partner confronted manager after his receptionists harassed my parents by calling them to their room and demanding money with threats. • Manager claimed rate increase justified, no mention of commission. Partner paid 4% to end hassle. Rooms: 2-star quality, outdated and in need of repair. Food: Poor quality, often stale and tasteless. Service: Fast waiters, unhelpful receptionists, zero action on complaints. Facilities: Decent pool, distant beach with limited transport. Verdict: Advertised as 4-star but falls short. Prices similar to nearby hotels with better facilities and service and closer to the beach. Staff needs better service etiquette not to try to rip you off that bluntly, in your face, and on each step of your way.

This is the worst hotel I have ever been in Turkey. their food is like a joke.. for the first time I didn't know what to eat and bought food every day outside the hotel. cocktails for money. walk to the beach about 30 minutes. in the heat .. or go to the beaches of other hotels and pay 3-5 euros. some of the waiters and bartenders are rude. only work for tips. if you do not give anything, rudeness or ignore you. I regret wasting my time and money on this hotel. I do not advise anyone. Thank you

Lovely family holiday , but I think that was because of the company not the hotel! Restaurant staff are very pesty and inappropriate! Especially mehmet little one with tattoos. Made us feel very uncomfortable, but on the plus side it’s near the beach!

This hotel is an absolute gem of a place to holiday. We thoroughly enjoyed our two weeks. The staff are friendly and will always take time to look after you. The selection and standard of food is first class, both from the servery or the daily barbecue, it really couldn't be faulted. The rooms are spacious and cleaned every day, lovely big balcony. Now looking forward to our next two weeks at this hotel next year.