Shoal Bay Holiday Park

Our large family group booked a range of accomodation for a long weekend pre-Christmas get together. The location is brilliant. Just across the street to Shoal Bay Beach. Several restaurants, takeaways and an IGA in the next block. The team at the front office reception were universally cheerful, helpful and lovely. The maintenance man we saw was busy keeping the place spotless, emptying bins, cleaning BBQs and even updating the painted markings on the road. When checking in you get a code for the car park and a colour coded map showing where everything is. Very well organised. It also includes an after hours phone number to call in the case of any issues including noise. We had no noise issue but we were comforted by this approach. One day our toilet started leaking. It was fixed within an hour or two. One person had a broken fridge and almost immediately a replacement fridge was brought in on a trolley. You don’t get this level of service in a 5 star hotel! We had a one bedroom cabin. Just fabulous. Light and spacious. Air con was so quiet and kept up even on the hottest day. Plenty of PowerPoints. Several of our family had safari tents. The safari tents are located surrounding a spacious open area with 2 BBQs and lots of picnic benches. Ideal for our family get together. They were really nice with a simpler kitchen and bathroom and no aircon. (The maintenance man was driving around offering people extra fans! How good is that!) All up we were really impressed and couldn’t fault a thing. This could be our new family get together place. Highly recommended.

Excellent service , super clean cabin and super clean amenities! Highly recommended!

Exceeded expectations. Very friendly and welcoming staff

Great park opposite Shoal Bay beach. Close to shops and great pub. Nelson Bay and marina are just a short drive away. The amenities block is large and very modern and clean. Unfortunately the streets in the park are really skinny which makes it hard for large vans to reverse in. Overall we had a great stay.

Wonderful location right opposite Shoal Bay beach. Close to restaurants, pub, shops. Clean, well maintained grounds. We had 2 nights in a Standard 2 bedroom cabin. Modern, Well laid out with a full stove. Bathroom is on the small side but functional. No dishwasher powder or dish cloth supplied but once raised with reception problem was sorted. Faulty kettle caused power issues twice but an easy fix both times. 10pm noise curfew in place but a noisy party was still going strong after midnight. Raised with reception the next morning. Would stay again.

Friendly helpful staff. Sensational location

Great caravan park with amazing, clean amenities, right across the road to the beach and walking distance to fabulous restaurants. Good size sites (we have a 22ft caravan) our friends had an en-suite site, which was amazing also. Friendly staff

Nice park, close to the beach and attractions, with plenty of space for kids to play. Great walk to Mt Tomaree with spectacular views, especially the morning sunrise. Cabin rooms were good, neat and tidy, shower pressure was great. Bed was super soft. Kitchen area was small but very useful.

A lovely holiday park opposite the beach. Lovely friendly staff who go out of their way to make your stay enjoyable. The ensuite site was perfectly clean as was our site. Great care is obviously taken with the park surrounds. Opposite a flat water beach and within walking distance of shops and restaurants. Definitely recommend and will return.