Crowne Plaza Hotel & Suites Landmark Shenzhen

臨時和家人一起入住洲际旗下的酒店皇冠假日一晚首先这家酒店的地理位置很好坐落于市中心去哪里很方便!东门老街在这家酒店附近，步行五分钟不到，离罗湖过关也很近。打车十几分钟。服务质量也很好，特别是礼宾的小荣服务很棒！ 还有健身房游泳池齐全。有机会继续入住！ 另外有小插曲，因為小朋友突然流鼻血，原本已經電池退房到兩點，經理致電問候，並且給予我們多兩小時休息，10分體貼，很感謝他們，幫忙處理，並提供飲用水給小朋友吃藥，10分貼心，謝謝他們❤️ 浴缸有少少污漬，但本人準備了浴缸套，所以不影響。

房間很不錯，ulrica服務也很好，床很舒服，很滿意的入住體驗，位置也不錯，周邊很安靜，房間採光很好，裝修風格復古典雅， 體驗一級棒！

雖然衹住了一夜，卻有非常好的體驗。富苑皇冠假日套房酒店，不僅地段極佳，設施經典，恆温泳池對熱愛游泳人士是亮點與福利。更為重要的是，這家老牌五星酒店軟實力亦值得大讚。可以負責任地説，酒店所有的員工，從門口迎賓，前台check in，禮賓部，餐廳主管與侍應生，清潔人員，健身房，泳池救生員等，每一個人都非常敬業專業熱情接待各國客人。我感覺在這裏工作的員工無論什麼崗位，都做得很開心，我猜想酒店一定有一個非常好的leader（領導）。再次感謝前台Larry ，自助早餐廳的主管張女士，健身房幾位叫不出名字的男孩女孩，還有入住當天幫我升級房間的前台男生，意大利餐廳的男生侍應，甚至走道上偶遇的真誠微笑問候的工作人員。你們做得真好。為你們點贊。我一定會再次光臨並已經介紹給好幾位香港友人。謝謝你們。

入住方便，前台linda待人熱情，十分滿意的入住體驗

The room was classic style.Cousy and at the same time elegant. Beautiful and spacious room. The bath tub is the best I have seen in a while!. Gymnasium 24 hrs and a very nice indoor pool, open the whole day!!!! Service is fantastic. From the beginning we got a warm welcome from Gary at the front desk and later from Katherine. I am impressed by their English skills and their wonderful actitud. We enjoyed the Italian restaurant. Service was outstanding. 5 stars. Best service and comfort. Thanks so much! 这个房间是古典风格的。端庄的同时又优雅。漂亮宽敞的房间。浴缸是我一段时间以来见过的最好的！。健身房24小时开放，还有一个非常漂亮的室内游泳池，全天开放！！！！服务非常棒。从一开始，我们就受到了前台加里和凯瑟琳的热烈欢迎。他们的英语技能和出色的活动给我留下了深刻的印象。我们很喜欢这家意大利餐厅。服务很出色。5颗星。最好的服务和舒适度。非常感谢！

Room was spacious and comfortable. Big bathroom with free standing bath. Reception staff Simon and Linda spoke good English and were very helpful. Breakfast choice was very large and good quality. Vienna on ground floor was very comfortable and again excellent service.

It was a nice experience. My family and I spent a night at the hotel. I recommend they should be more generous with their breakfast buffet price. Because we went across the street from the hotel and had a far more better food at affordable prices.

My wife and I stayed for 2 nights from March 30, 2024 to April 1, 2024. This hotel is rated 5-stars and I think it is appropriate. A truly 5-stars hotel. From the moment we walked into the front lobby, checked in at the front desk and opened the door to our room, it was a happy "feel good" experience. The room was clean and spacious. It comes with executive style rosewood furniture. A very big desk to use my laptop. The bathroom is big, comes with both a bathtub and shower stall. (See attached pictures) It has a security safe. Lots of closet space and drawers to unload our clothings. The buffet breakfast was very good, lots of selection, has Chinese Style and some western style breakfast. A special mention of front desk staff, Oded Hu who has gone the extra mile to assist me to all my needs. He knows that I am from Hong Kong and cannot understand Mandarin. He tried his best to use Cantonese to assist me. He informed me all the potential good restaurants aound the Hotel for lunch and dinner. He provided a map and direct me to all the attractions to see around shenzhen. He showed me how to navigate the Metro subway lines to get around the city. I mentioned that I couldn't access google map (which I am familiar in Hong Kong), WhatsApp and Gmail. He then put me on a hotel floor which has Vpn, and this enble me to get in touch with all my friends and relatives, and update my Facebook. This is truly excellent customer service. Thank You.

Very good location, walking distance between Lao Jie and Guo Mao MTR. The hotel staff from the reception, to the restaurant and room making are very friendly and helpful. Breakfast is very nice. Room is very clean.