THE AMBER HOUSE SHENZHEN

very clean and helpful services, updated room with free fruits, warm front desk greetings and Q&A from Nancy Zhu

Big room, great service, and nice free beverage and fruits. Breakfast is also good. Ms. Xu is very friendly and helpful.

Excellent hotel by any standard. Hotels in China can vary in quality, but this hotel is as good as any I've stayed in anywhere, for business. I had the superior double bed room and it was quite roomy, well appointed, and comfortable. Rooms was well insulated and quiet. The breakfast is fantastic, buffet with a range of freshly cooked Chinese options, including dim sum, as well as cereals (though, bear in mind, the milk will be long-life / UHT - fresh milk is almost impossible to find in China), along with fruit, yoghurt, cheeses, etc. The wifi in the room is fast. The staff were friendly and helpful - many thanks to Micheal! The location is good for Cloud Park and businesses nearby, and the #10 Metro line is a 5 to 10 minute walk away. The hotel has a good laundry room, very useful for longer stays. Have no problems recommending this hotel to anyone - excellent standard! - and would stay again if visiting Shenzhen!

I was on a business trip. The hotel is located close to my local office, which saved me a lot of time from commuting. The room was clean and the room services were up to a high standard. The staff at the hotel were all helpful and polite. I would definitely stay with them again in the future.

My room was upgraded to a bigger one. It's very spacious and comfortable. It even had a cloakroom, and also a small outdoor kind of balcony closet, which I'm not sure what is for. Everything is clean and new. Very pleasant experience in every way maybe except that the shower sprayer could be wider. I liked the body lotion, it was different from the other Amber House hotels I stayed at. English-speaking front desk personnel is very polite and professional. Breakfast hall is not very big but the selection of food is decent. The whole building is kind of small but neat.

The hotel is good and confortable

Great hotel, very friendly people. Beware though that no foreign credit cards are accepted! Only Chinese bank cards, WeChat Pay or AliPay!

酒店服務、房間設施都非常滿意 兩房一廳的格局，實在是少有 還有一個曬衣服的地方，很好 另外有送吉祥物公仔及水果盤飲品，很贊👍🏻👍🏻 唯一美中不足是過年沒有自助早餐 但有送上房早餐服務也不錯

酒店的環境非常乾淨整潔，前台接待的小姐姐服務非常好，知道我們帶着孩子主動給我們升級了房型，説會寬敞一點，孩子舒服，還送了果盆，第一次入住安樸酒店，讓我和家人都感覺非常舒服。酒店的環境，前台的服務，樓層的服務人員都非常贊👍。今天退房前台小姐姐還給小朋友送了安樸酒店的吉祥物，孩子好喜歡。另外還要給酒店的早餐點贊，非常豐盛！下次來深圳還會選擇安樸。