Gastgebruiker
11 februari 2024
I returned on Wednesday back home after a 10 nights stay at the hotel. Here now my review. Before booking this hotel, I knew what to expect, as I was living for many years in Sharm. Unfortunately, as many hotels in Sharm there is no investment in TLC programs. Check in was fast und you will be provided by your AI concept. The bellman then takes you to your room and will explain you the allocation of restaurants and bars, etc. Rooms I have had a small tour through the hotel when it was taken over from Tropicana and been renovated. The rooms back then looked amazing but time took its toll and they look tired now. The bathroom was ok but a toilet brush was missing, so it is embarrassing when the houseman had to clean up the bowl. Upon arrival there was some dust underneath the wardrobe, the bathroom mirror was also not cleaned well and the soap dispenser had dried soap around the pump. What I also noticed was that the bedside lamp’s cord was fixed with tape. There is a small flat screen telly with several channels, however it is placed on the dressing table in front of the mirror. Why do they not fix them on the wall? Further you are provided with a small kettle, tea and sugar. If you like to have your morning coffee on the balcony, just go to the supermarket and buy some instant coffee. Please be careful when using the kettle, as the cord is very short and you have to use the same plug as of the telly. A free safety deposit box and a mini fridge is provided in the room with bottled water upon arrival. Just a thank you to Alaa the houseman, who did some nice decorations and cleaned the room well. Restaurant Breakfast lunch and dinner is served here. As the restaurant is small, so is the buffet, however there is always something you will like. Pasta, rice, potatoes, vegetables, salads etc., not to forget the pastries. On the terrace of the restaurant you will find the life cooking station, where the chef will prepare eggs and pancakes for breakfast, chicken, fish, pasta etc for dinner. At one of the dinners (different themes each day), they have had Shawerma wraps - very delicious. What annoyed me was, that the waiting staff used their mobile phones during the operation time. Addressed it to one of the managers, phones were banned and the service was more attentive. As I travelled on my own, the staff were very reserved at the beginning but it has been changed during my stay. So, also here a thank you to all the waiting and kitchen staff for the service provided. Be careful when leaving unattended food on your table at breakfast and lunch time. The crows are an annoyance everywhere in Sharm and very clever. A staff member from Pest control will cease them with a stick. Filtered coffee (tasted awful), tea, the usual soft drinks and juice (mostly powdered) are available. In the AI concept is mentioned an A la carte restaurant. Unfortunately it is not working as guests are not interested. Bars/Pools There are 3 pools in the hotel area, whereby one
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