Xperience Kiroseiz AquaPark Premier-Naama Bay

Great service, location is not on beach but the hotel has its own beach and provides transportation free of charge. Would definitely recommend and return to it.

all was good thank you so much the food and services and all thank you

Very bad experience, not recommend it! First with just arriving to the hotel after a long flight, the reception told me that there is no booking under my name and asked me to check with Trip.com instead of them checking with their supplier “ ridiculous “. Another thing the Mini bar was broken at my room and they couldn’t fix it during my whole stay.

This review is dedicated to Mustafa Hamdi! A wonderful employee who gave us warm memories! He helped us and other beach visitors not to be afraid to swim in the sea, monitored our safety and kept the beach clean. A wonderful employee who makes us want to visit the coral beach again! we arrived in room 4303, from February 25 to March 5

The best thing about this hotel is the spa it’s absolutely amazing! They can’t do enough for you very experienced techniques in massage and the hair salon make you feel like royalty! If you visit this place you should definitely indulge in the spa! Food is hit and miss if you like fish it’s ok but not much for fussy English just chips! Staff are great until there is a disagreement then seems to be clicky and personally i wouldnt come back here and don’t like the attention my daughter gains like peados all try to touch little girls hairs and say my girlfriend made us feel very uncomfortable! Also avoid tattoo man visited today and was told numbing cream there wasn’t when we arrived there is cross contamination fresh needle but repeatedly put fingers in Vaseline tub instead of takin a clump on side so now worried as how many peoples blood would be mixed? Quality is not great either and when you question or complain they don’t like it and become hostile shame as beautiful heat just too many people same attitudes looking forward to going home

Absolutely fantastic holiday, comfy beds ,clean rooms ,cleaned everyday,food plenty of choice ,pools fantastic, pool staff, entertainment staff , guest relations guy so friendly and accommodating my mom 89 found the floor slightly slippery (tiled) hotel provided a wheel chair to use for the duration, shuttle bus to Soho great for a night out , shuttle bus to the beaches , I ead slightly disappointed eith the sandy beach having visited sharm.in the past i was expecting a beach but it was a harbour but the kids enjoyed it dinner was sandwiches salad and roast potatoes staff again attentive ,we might have been better going to the coral beach fir the seaside experience but we didn't get the chance to go there personal reasons,Indian on site superb the Italian also as it was my moms bday the dressed the table uo and we got party hats ,beach towels are big and clean like the fact the splash park closes fot 2hrs at dinner gives the kids a rest and adults also the kids got a bug of some sort maybe too much pool water but guest relations Kerry got us some kid paracetamol as we ran out and one of the bar staff ordered a Mac donalds to be delivered yo the hotel as kids being kids when the start to feel better start to fancy , nothing was too much trouble , guest relations manager round pool lovely man got on toweks and sunbefs every morning and even organised a meal out for us all at a local restaurant seafood and steak House called mahoni you really need to go. It's fantastic warm welcome great food fantastic atmosphere he even met us there and took my husband and son to the local shop to buy beer and wine as the restaurant doesn't sell it for religious reasons , security in Sharm is very strict but not over bearing which makes you feel safe carnt fault this hotel trying to find a good deal again for next year again big shout out to all the hard working staff even the guy who chases birds away from the table's my mom thought he wanted someone to play tennis withhe had one if those electric bats for flies don't be put off by any negative reviews hotel states it's a 5* definitely not an English 5* but hotel is clean comfy good food lovely weather what more do you want in fact my son noticed his fridge wasn't up to temp ,was replaced the sane day i didn't think.about ours and the cleaner noticed and was also replced so staff are. On the ball ,nice lit touches with the towels in bed, little fruit when we arrived and 1x bottle big bottle of water replaced every day per person in room .wish I remembered all the staffs names ,take some English money to tip a little goes a long way .