Hilton Garden Inn Shangri-La

Dit is altijd mijn favoriete hotel als ik in Shangri-La ben. Het personeel is erg vriendelijk en attent. Het hotel is schoon en de kamers zijn zeer comfortabel. Het enige waar ik ontevreden over ben, is dat mijn kamer altijd een beetje ver weg ligt, dus het is een lange wandeling naar het 2e gebouw. Maar het is altijd een gelukkige ervaring met dit hotel.

We had a really good experience during our checkin at the hotel. The manager, Vivian went to our bedroom to make sure we are comfortable. When we mentioned the weather was too dry, she got her staff to bring a humidifier for our room. The humidifier help us a lot. Our room had a beautiful mountain view. The next day, Vivian even gave us a late checkout for our hi speed train back to Kunming was at 4:15 pm. The best part was after touring Pudacuo National Park, we came back to the hotel at 2:30 pm and needed lunch for we were hungry before we catch the train back. The hotel restaurant chef has gone for his break. Vivian went to the extend of calling the chef back to cook for us. We had a good meal before we went to the train station. Her service was really incredible. Kudos to Vivian for making our stay in Shangri La so comfortable and meaningful! I would highly recommend staying at Hilton Garden Inn hotel in Shangri La.

It was very good hotel, including all the staffs and breakfast variety (mostly for catering Chinese appetite even though they had a section of green salads and breads, butter etc.) Highly liked if we visit Shangri-la again.

transport to hotel from train station is convenient. good Chinese and western breakfast. staff are friendly and helpful. good stay.

Great stay. However, breakfast wasn't as fantastic as Hilton Resort & Spa Dali. They have special items (dumplings) for Hilton members but not for other guest, rather disappointing.

An excellent experience with very helpful, welcoming staff and everything you needed for a relaxing break.

We thoroughly enjoyed our stay at the Hilton. The service was impeccable, the staff being helpful and kind. The rooms were clean with lovely views of the mountains. The breakfast buffet was varied.

Everything is well during my stay. Front office manager Vivian is particularly helpful and speak/write in English well. Will stay here again next time.

Very clean,tidy and warm in the room, Mr. Robin is very hospitality and warming service let me feel at the home. Shangri La is pretty cool in the winter but this hotel is the best choice for you if travel in winter. So I recommend for you all the traveller if you come to Shangri La. Very good room prices with good service.👍