AC Hotel Ciudad de Sevilla

Un hotel excelente. El personal muy agradable y dispuesto. Había reservado una habitación estándar pero como debido a un congreso me había salido bastante caro me lo elevaron a suite con desayuno incluido. Una gozada la verdad!

酒店位置方便，服務也棒，安靜，早飯值得稱讚👍🏻

酒店位置不錯，設備很新，早餐是我在西班牙為數不多吃的比較好的，很乾凈很精緻，價格性價比高，推薦入住，可以找酒店幫忙打車

一般 環境：一般 服務：一般 衞生：一般

入住時要了一壺熱水被收了3.5塊當作room service,9/13離開當天，明明已經線上付款，卻被多收了一次錢，一整個晚上的住宿費，明顯交接出現問題，不好的住宿體驗，入住時明明是雙床房只給我們一張大床，而且床墊很髒上面有頭髮跟灰塵，還好Ctrip協助，已進行退費

I stayed two nights at this property, and found it a good value compared to other Marriott-affiliated properties in Seville. Overall, I would describe it as a well-managed, well-maintained property. The hotel is not in the center of town, but I did not find this to be an issue. Taxi and Uber rides were short and plentiful to anywhere I needed to go, and this property was a much better value than other affiliated properties in town. Management respects the value of high-status Bonvoy members for which I am grateful. They had upgraded me to a Junior Suite before my arrival. Regrettably, I did have one negative experience with a staff member, that was professionally resolved by the fast-thinking, guest-centric manager of the hotel. I had an evening work commitment and needed a quick early evening meal before going to work. It's Spain, and they don't serve dinner until at least 8:00PM. I arrived at 7:00 wanting to simply get a pizza off the bar menu. The woman tending bar totally ignored me for five full minutes upon my arrival. Finally, when she acknowledged my presence, I explained I was in a rush using a translator on my phone. After this exchange, she ignored me and attended to multiple drink requests from other customers who arrived after me, finally looking at me and saying"I only have two hands". She had no intention to order my food. It was obvious this woman simply had no interest in serving this guest. I left to find the manager in charge. After going to the front desk, I was introduced to a very helpful Ms. Yolanda Rodriguez, who conveniently is the General Manager of the hotel. Ms. Rodriguez immediately understood my dilemma, and personally went to the kitchen to order my food and solve the problem. Thanks to her, I was able to get to my work commitment on time and well fed. I trust that Ms. Rodriguez will use this customer interaction as an opportunity to train her staff on how they can improve the quality of service provided to their guests. In closing, I would like to thank and commend Yolanda Rodriguez for her exceptional customer service.

It's a small hotel a bit out of old town, and the facilities look a bit dated and there is a tiny gym & swimming pool on the rooftop. The room we assigned had the only view of courtyard from the window. It would be better if it could be renovated and the staff could be friendlier & nicer.

Good location if you don’t want to be in the centre of Seville. Bus stops close by, frequent and cheap bus service which takes no more than 10 - 15 minutes to get into the city. We had a junior suite, it’s a little tired but the staff who clean are excellent. There is an exceptional reception staff member Pablo who couldn’t have helped us more, he was super, friendly and efficent. The pool is a nice place to chill for an hour or so if you’ve had a long day sightseeing. We only used the restaurant once, the food was lovely and reasonably priced.

Hotel was big enough and clean even public toilets at the hotel lobby. Space of the room was big too and they provided nice coffee ☕️ Restaurants food was limited choices but taste good and not like others restaurant that salty 😝 Majority food in Spain was salty 🇪🇸