Ibis Setubal

It was a nice, comfortable stay at the hotel in January 2024. The staff was nice and always helpful, assisting when needed, like in getting a taxi or borrowing an iron. The room was clean with a very comfortable bed and sheets. The only thing missing was a fridge/minibar and the pool was closed, obviously as it was January. And the city center/downtown is not close to the hotel as in walking distance, you should get a taxi or Uber which is like less than a 10 minutes drive.

The staff was very good - let us check in early. No in-room coffee - 3 euros for a tea. Reported very dirty floor and smelly bed on check-out but don't think they were going to act on it. Feral cats annoying. Pricey for what it was.

The IBIS sign, mounted on a tower, is easily visible from the main road, which makes it easy to find Arrived in heavy rain - the spacious parking is near the front door, but there is also a useful portico to unload bags. There is a useful snack bar with a good menu, swift service There is a computer work station. Good friendly reception staff, who know the area and were able to make local excellent recommendations and provide a street map! Good parking. Good breakfast. Swimming pool. My room was clean & quiet.

I have just returned from this hotel and I could not fault it in regard to the hotel cleanliness and hospitality. Most of the hotel staff have good English and are there if you need any help or if you need to order a cab. The continental breakfast was lovely with lots of food on offer. Good beer and lovely seating area around the pool for rest and a chill. Do not buy food as an evening meal as these are just ready meal and are not nice, no fresh food prepared here. The reason why I gave it 4 stars is that the hotel is in the middle of no where. There are no convenience shops, no bus routes, no trains. If you need to go some where or go out for the day you need to order a cab/taxi. The hotel is on the main motorway so you are unable to walk anywhere as it is dangerous. If you are just needing a rest and are not planning on going out of the hotel it's highly recommended but for sight seeing of Setubal, I would try a different hotel unless you have spare money for cabs.

Stayed at the Ibis for a few days and the location isn't great as it's not actually in Setubal. It's more than an hour's walk into town with some stretches of the road on highways with no pavements so it was a bit awkward. We arrived in the evening on Sunday and there were no restaurants open nearby & the hotel restaurant wasn't open either so we had to drive to Burger King to get a meal. There are only two floors at the hotel and rooms are along a long corridor so it's quite noisy with the movement of guests and the banging of doors. The room itself is a room of two halves where the bedroom bit looks quite dated & window was old but the bathroom looks modern and recently refurbished. It's like they couldn't quite be bothered to refurbish the whole place! The room was a good size with ample storage space & did feel clean. The bed was comfortable & the hotel does seem to be making an effort in terms of environmental credentials - toiletries are in dispensers which can be topped up & they smelt v nice! Also there are recycling bins in reception. Some things can be improved though. There is no bin in the room and no tea/ coffee making facilities or a fridge which would have been convenient. The quilt is a tad thick for warm weather. The hair dryer wasn't very useful as it just blows out warm air & takes forever to dry my hair even when it's on the highest setting. There weren't many electric sockets in the room, with the main ones near the window so if it's open when it's raining, they could get wet. The door to the toilet opens in an awkward way so it blocks access to the rest of the room. We paid for brekkie one day (7.50€ per person) & the good thing was the availability of fresh juices and the environmentally friendly jam & preserve dispensers. Bread rolls & croissants were cold & didn't seem fresh; cold boiled eggs tasted sour so they could have been off. We were glad to see pasteis de nata on offer & the pastry was nice and crisp but the custard was way too sweet, which was a shame. We did enjoy the pool which looked fairly clean other than some weird bits floating in it and the resident cats are adorable! Pool towels can be obtained from reception, if needed, which was convenient. If you have access to a car it would be a good place to stay for the price but if you are on public transport, you would be better off staying somewhere alot more central with easy access to the delights of Setubal!

Cattle on the rooms coffee and tea

Great price / quality ratio. People are super friendly and hospitable.

The only positive is the friendliness of the staff. That aside, it does not provide you with a good experience. Rooms are simple and clean but you can hear pretty much everything from water running in the top bedroom to people walking and talking on the corridors or your neighbour next door which means not so restful evening. Breakfast is way to simple for the cost and a bit confusing in organization. We are asked to use disposable gloves but no concern with the amalgation of people gathering the food. Swimming pool is also to small for the number of bedrooms available so not really the extra they advertise. It´s not cheap as well, so would expect a lot more.