Namsan Forest in Myeongdong

괜찮앗어요

Reading about other reviews how they got cancelled at the very last minute, i got worried. So 3 days before check-in time, i tried to contact them via whatsapp, KTalk and agoda messanger to confirm my booking and ask about luggage drop before checking in, but there was no answer. 2 days before check in time, they sent me template email informing how to go to the place and offering airport shuttle, but no answer about my questions. So the day before check in time, i call them. They said to communicate via whatsapp instead. At first they said that i can leave my luggage before check in, but when i confirmed again about my reservation, they said that the room was not available. My friends and his group also checking in that day (1 day before my arrival to Seoul) and they booked 11 rooms. Only 7 rooms were available without prior notice! They booked the rooms after me, so i am sure they gave my initial room to my friend's group. What a poor (*BAD*) management! If they had answered my questions days before, there were still much better rooms available nearby (I only booked their place so i could be together with my friends). But searching for a hotel room at the last minute is very hard, if there is any, the price has skyrocketed. I see the reviews had been hit-and-miss. So if you're looking for a confirmed and relax holiday, i suggest you find another place. Avoid at all cost. There were much better options nearby. I hope they go bankrupt with that kind of management.

A big NO NO NO. Avoid booking. Even though I dropped a message a day before the check-in date, they never mentioned cancelling my booking. But on the day of arrival, the morning when we thought we can store our things there at the start of our Seoul trip, I suddenly got a message from the owner she asked us to later pay for the storage of the luggage, however, my booking for 2 nights was being cancelled on the spot. It was the shock of a lifetime, as just before that I was speaking to her face to face, that we would be back for check-in at 3 pm and she said Okay okay. We had to find another place for 6 pax, and most of the hotels in Myeongdong were fully booked. We were forced to book a hotel further away from the subway station. What a night mare..

Book 5 nights in their biggest Deluxe family room for 6. My girl failed the pre- departure PCR test n we got to cancel the trip. Namsan Forest refused to extend free cancellation not even a couple of nights, insisted on keeping the full payment for 5 nights. In this Covid situation, this is definitely not the right way to do business