Gastgebruiker
31 januari 2023
A difficult review to write as this wasn't quite what we expected but the positives first. The rooms are bright and fresh in a great location close to the beach. They have a small kitchenette and plenty of clothes storage and the larger ones have both an east and west facing private terrace. The bed was super comfortable and the standard of housekeeping was high. There is private car parking close by and the grounds are well maintained. Good wifi. The owners are really helpful and pre arrival emails were answered quickly. There is an allocated beach area but access to it is limited to, broadly, 09.00 to 19.00. Outside of these hours the access gate is locked. There are some very good restaurants in Sciacca which are a 5-10 minute drive. We got lost getting back every time so more like a 15 minute return trip. This is not what I would call a hotel, it is really serviced apartments, which isn't what we expected but that was our mistake. So there are no onsite facilities beyond what is in your room and there are no staff on site overnight (although they are available by phone). This is the reason that, for example, breakfast is delivered to your room in paper bags and cardboard cups and you can sort out putting it onto crockery and into cups and then do your own washing up. So if you want a full service hotel you may want to look elsewhere. If the set up suits you then great! A few suggestions. It would have been helpful to have instructions about what to do on arrival. We found La Tonnara with no problem but you are then faced with 2 gates, one into the hotel grounds and one into the car park but with no way of accessing either of them as you need a key fob to activate the sensors. Fortunately someone was leaving when we arrived so we drove into the car park but some arrival instructions would help. The rooms are serviced every other day with a clean and towel change. We hadn't realised this so again it would have been helpful if this had been made clear. Breakfast is ordered the day before. It then arrives in a box at your chosen time and consists of a choice of coffee, juice (not great to be honest), a choice of pastry and a savoury option. It then seemed to be assumed that you wanted breakfast at both the same time and with the same options every day. If you want to change either you have to find someone to fill in a new request which seemed to come as an odd request when we did so. As others have commented, checkout at 10.00am feels very rushed. Sciacca is a great location for exploring the south west coast of Sicily and for a beach holiday. If the set up here works well for you you will enjoy yourselves.
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