NORWOOD INN & SUITES MERRILLVILLE

80% of the windows were broken, the guy at reception was in the back room with his feet up on his phone, card for room didn't work (second floor and stairs only), went down THREE TIMES to actually get a card that worked. Went in room, floor was dirty, bedding was stained, went to wash my hands and the water went down the drain directly to the floor!!!! THEN someone was trying to open the door!! To top it off their was some woman walking around in underwear at the reception. If you want to stay at a place that is absolutely disgusting and has sex workers that's the spot!! I immediately requested a refund even after he offered a "better" room. Somehow I highly doubt their was a better room. The entire place smelt like mold and musty. This place should be shut down immediately

This place has potential. But for the price I can’t really complain. Plus, it helps that the bed is actually really comfortable!

My husband and I tried staying here for a night and we spent 30 minutes running up and down the stairs because the key the front desk guy gave us did not work, the door too the room kept flashing red like somebody was already staying in there, we ended up switching to another room to walk in and see once against somebody already in the room, after the switch we just ended up getting getting a refund and leaving, it was a terrible experience

House keeper passed our room to do service and before check out twice house keeper open door door

Nice place to stay, mall is close by lots of food choices

Dirty every room in outside

The hotel and rooms looked NOTHING like the pictures posted! The hotel and rooms were dirty. The carpets were NOT clean anywhere, No ice in the hallways. Trash in the dresser drawers. Only 1 towel for 2 people and 1/4 roll of toilet paper only....

This is one of the worst places to stay in the Merrillville area. The television didn’t work. The toilet didn’t work and they gave me a new room and the toilet ran in the new room the whole time I was there. The hallways were cold. Horrible. Some of the staff was friendly, but that was it. I know the price is cheap, but only do it if you have no where else.

Great Location, really pleasant and clean rooms but the thing that makes this such a good place to stay are the staff. All the people are incredibly helpful and generous with their time and advice.Highly Recommended!