The Standard Brussels

De kamer en het algehele ontwerp van het hotel zijn eigenlijk heel goed, maar ondanks de recente opening is de algehele service erg onprofessioneel. Van de schoonmaakafdeling tot het restaurant, de obers zijn als tijdelijke krachten zonder ervaring.

This hotel was very beautiful. The facility is very new and smells good. The receptionists are all very friendly and spoke fluent english. In the room, they provided most of the amenities you will need. There is also Netflix available (use your own account).

Classy place. Centrally located. Rooftop bar and greenery with stunning views! Will definitely stay again!

One of the best hotels we’ve ever stayed at. Highly recommend this hotel to everyone; everything was amazing,from location and the staff. You can truly feel the high-quality, star-level service here. They helped us with everything and made our stay very comfortable. Also, definitely try the room service: the smash burger here is absolutely delicious. Would 100% recommend this hotel!

It was the best days of my life, Standard hotel was so nice and clean and staff were so Nicw and friendly, specially Salar, they were really helpful

We checked in on April 17, 2026. At approximately 10:00 PM, while the lights were off and we were just about to go to sleep (but were still awake), we heard the sound of a keycard tapping and the door opening. This occurred without our consent; we had not ordered any food, water, or room service. As soon as I saw the door swing open, I shouted "Who is it?" and rushed to push the door shut. I immediately called the Reception; a woman answered and stated she would contact the Hotel Manager. The Hotel Manager eventually came up with a man and apologized, claiming this man was the one who opened the door. The man claimed he had knocked first, but we insisted we heard no knocking whatsoever and had never given permission to enter. Key Discrepancies and Confrontation • CCTV Footage: We requested to see the CCTV footage. Around 11:00 PM, the manager showed us a clip and as I saw the staff opened the room without knocking the door. However, the manager then claimed that under Belgian law, they could not allow us to view the footage further. • Staff Protocol: We asked if staff members normally have the right to enter a room without consent at 10:00 PM. The manager admitted they do not, but claimed it was a mistake by a new employee because we hadn't displayed the "Do Not Disturb" sign. • Policy Clarification: When I followed up by asking if it is true that guests shouldn't have to put up a "Do Not Disturb" sign at night to ensure privacy, the manager agreed We feel very unsafe and check out at around 8 am next day. Note that we booked two nights but we check out before because this is unacceptable for the hotel safety standard. While I am not addressing the specific intentions of the staff member involved, the ability of an employee to gain unauthorized entry into a reserved room during late-night hours via a keycard represents a serious breach of protocol.

amazing location, amazing room, spacious and clean. staff is friendly as well, highly recommended

Very good hotel , nice location, wonderful breakfast with very reasonable price. only 5 mins from the train station.