Kit Wat Motel & Marina

The staff are friendly, the view is amazing and the room was clean. A beautiful river view sunset. The beach is only a short walk away. It was nice to have a kettle in the room along with coffee maker, refrigerator and microwave.

We have stayed here several times,we love our rooms especially since they renovated the smaller bathroom. Friendly,price is good, location great items to do great.I don't even miss the dinning room.They have a coffee and that's all I need.I recommended this place to family and they came up this year too. I don't write reviews often but Dana and her team were very nice. Thanks from r oom 14 &16.

A fantastic weekend at KitWat. Could not beat the view! Close to the main part of Sauble yet far enough away that it isn’t noisy or busy. The room was clean, really comfortable mattress and multiple pillows to choose from. Great service! Loved our stay!

We stayed at the KitWat for 2 nights. The room has been updated and the beds comfortable. The location on the Sauble River is fantastic. However, there are many things that can be improved. The upper window frame and curtain rod fell off the wall and onto my elderly mother the first night. She wasn’t hurt. The a/c unit was also broken. We didn’t report either issue until the next morning. Both were repaired, but Brad was rude and borderline belligerent about it. I’m not sure why he is working in the service industry. He implied that we damaged the frame and curtain rod. My mother was tucking my son into bed and brushed against it, that’s all it took for it to come down. It was not installed correctly during the renovations. When the new a/c unit was installed he refused to to frame it it in, I guess there was a time management issue. Without framing there was a 2 inch gap around the unit, which would allow all sorts of bugs into the room. Have you ever seen the size of a dock spider? No thanks. When I pressed the issue with Dana she seemed irritated and but agreed to stuff towels into the gap. Brad failed to tidy up afterwards and my son stepped on the debris left the floor. The tap water smells like sulphur, bring your own water to drink and make coffee. The coffee provided was decent. Of the 4 bbqs we could only get one to ignite. Try and avoid booking a ground floor room unless you want to hear every step your upstairs neighbours make. There was no where to put any clothing, but as we were only there 2 nights that wasn’t a big deal. If you were staying any longer it would be nice to unpack a little bit. Adding a luggage rack would be a good idea to keep suitcases off the floor. A bedside lamp would also have been helpful. As a customer I can forgive a lot, as any new venture has its growing pains and we are coming out of COVID restrictions etc. What has really turned me off ever returning to or recommending the KitWat were the poor attitudes of Dana and Brad. With all the improvements required to bring this older motel into a modern era, I’d suggest Dana and Brad prioritize improving their customer service.

Very nice family owned motel. The place itself is a gem in Sauble beach. Sunset apéro is amazing, I had a great time with the family. Complimentary canoe renting was an appreciated bonus. Complimentary bbq station is also amazing. The owner let me charge my car multiple times on an outside plug. The place is super close to the beach which prevent to pay for the expensive beach parking (30$ per day) The owner is doing much effort to enhance and renew the motel because yes, a few things need to be refreshed, starting with the showers who are still stuck in the 80s.