Gastgebruiker
11 maart 2024
A decent enough resort - nice pools, well laid-out and the staff are all brilliant, really lovely. The food was mostly very good, though one member of our party of nine did get very bad food poisoning (me). These things are inevitable when you’re catering for so many people on such a huge scale though, so I accept that as just bad luck. It’s also a good place to visit if you’re after knock-off designer stuff, as the town is basically wall to wall knock-off shops, with a few bars and restaurants. Shout out also to the very good barbers at the bottom end of the main street, who did me a great shave and gave my Dad a thorough (and hysterical) ear and nose waxing. Worth every penny. However, my reason for not giving more stars, as I’m rating the overall experience, is the behaviour of some guests, which the resort could be doing something about. The amount of noise, particularly late at night, was simply unacceptable for a family resort. We were lucky our 3 year old is a heavy sleeper, but we were kept awake ourselves or woken up by people coming back late to their rooms shouting, slamming doors and generally making a racket. Our neighbours came back and watched Britain’s Got Talent at full volume on TV the other night, so loud I could make out what the judges were saying! Slamming doors was a particular theme, as that happened day and night, often by unsupervised kids who also yelled at each other constantly. Noise was a bit of an issue more broadly too, as the evening entertainment is delivered at a ridiculous volume, so can be heard clearly from the rooms. Again, not great if you have young kids as it goes on quite late. Sitting in the actual amphitheatre, our daughter spent most of the bits we watched with her hands over her ears as it was just way too loud. The kids’ entertainment is also more or less exactly the same show every night, which got fairly tedious after a week. I say the hotel could be doing something more about the noise because frankly they could. They could easily make a polite request to keep noise down after a certain time in the room blocks and put up some signs to the same effect. It won’t stop everyone determined to yell at 1am outside other people’s rooms, but it would be a start. They could also turn down the entertainment volume just a smidge, as it really won’t affect the audience experience. It might actually improve it.
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