Ushuaïa Ibiza Beach Hotel - Adults Only - Club Entrance Included

Ik had samen met mijn vriend een nachtclub geboekt en ben er in totaal twee uur gebleven. Door een fout in de informatie kregen we een kamer toegewezen waar we het podium niet eens konden zien. We hebben lang met de receptie geruzied en de service was slecht. Later realiseerde Ctrip zich dat de foto's van de kamers die ze hadden meegestuurd, onjuist waren en hebben ze een compensatie aangeboden. Ik moet mijn klantenservice van Black Diamond hier een dikke pluim geven.

Not Worth the Price – Poor Service & Air Conditioning Very disappointing experience at Ushuaïa Ibiza Beach Hotel. For a hotel at this price point, I expected much better service and facilities. The air conditioning in our room was not cold at all, making the room extremely uncomfortable, especially during the hot Ibiza summer. We informed the hotel, but the issue was not properly resolved. What made the experience worse was the poor service and lack of proper response from the staff. For the price we paid, the level of service was nowhere near what I would expect from a hotel of this standard. The hotel may be famous for its parties and atmosphere, but if you are looking for a comfortable stay with good service, I honestly don’t think it is worth the price. There are plenty of other hotels in Ibiza where you can get a much better overall experience for the money.

從來沒有住過服務這麼差的酒店，遇到過這麼差的前台。嚴重欺詐，我們定了酒店的套房，入住的時候前台告知每個房間送一瓶酒，打電話就可以叫。然而入住期間前台電話從未打通過。 就準備辦退房的時候去拿，來到前台先問酒的事，前台説卡片上寫的很清楚，你衹能在餐廳使用，但是餐廳晚上七點才開門，然後快速給我們辦了退房。 退房之後在旁邊等行李，我又看了一眼卡片，最後一條寫的是可以打電話叫room service到房間喝，這裏前台已經騙了我們。我又去問，同一個前台説你們已經退房了，現在你們不再擁有你們的房間，所以我不能給我們酒。原來前面第一時間給我們辦退房，是在這兒等着我們呢：）

This is a good hotel but overprice. It's just convenient if you want to attend an event and be on site. However, other hotel closed by are as nice and cheaper, and you can walk to the event. Overall I had a nice stay, and I did enjoyed the event.

Beware of this hotel it has mold issue that is damaging to your health. You can smell it as soon as you enter the rooms. The staff are all very rude people and not accommodating even after spending thousands of dollars to stay here you get treated with no respect and a Room that smells like mold due to the mold issue. Filthy hotel

Top class Party hotel - not quiet Had a swim up pool 2 days, which was small but okay. Pool was a bit cold. Smell in the room not the best when you enter, but at the bed area ok. Did not have hot water all the time in the shower. Made a complaint and 4 hours later I had hot water. Not sure if cooncidence or if they fixed it. Stayed in a suite with party view for 2 days. Nice view, very convenient with a bar in suite and ice maschine just out of our door. Breakfast had good selection, but hard to get a table with beach view.

Good experience. Enjoyed breakfast very much. Beach was nice. Service was not great. The staff were not friendly. Expected a nicer room and better service for the price, but still enjoyed the experience.

What an incredible venue! We went to see a DJ at High Ibiza and stayed 2 nights at Ushuaia. The stay at Ushuaia did not disappoint. We had a suite in the tower that gave us a stage view and ocean view. The service here was top notch. From check in to check out the staff was incredible. We even got a free bottle of champagne with our room. The food at the beach restaurant was also delicious. I would highly recommend.