Coral Princess Hotel & Dive Resort

I went only for one night for a business dinner, i arrived around 8pm with my colleague to get ready for dinner and went out pretty quick, everything seemed OK until that moment except for the shower that clogged inmideatley as soon as I opened it, after dinner we came back around 1130,pm and got ready for bed i discovered the inside of my supposedly clean bed dirty, the sheets of the bed were used they were crumbles, sand hairs, and dirt and both of the beds had the same problem, . I went down to the reception but it was nobody that were able to help me change to a clean room, the security guy was able to pull out a couple of cleen sheets so i were able to do my own bed at midnight.... and i got freaked out when i realized that there was a comunication door with the room next door that was open and not able to close.... next morning the neighbors door opens and a bunch of little kids screaming at 6 am they want to go to the pool as soon as possible... making noise and running in the ailes was not my favorite thing to wake up for this. View is amazing but i was there just for a night that went really wrong, i went down to do the check out and the guy in the reception was already with an attitude, i was trying to explain my situation andthe guy ssarcastically answered that they were going to get the cleaning lady fired and i told him that that's not the solution because the problem is not her but the wrong supervisor that do not check and that having communication doors thatdon'tcloseandnothavinganyreceptionistduringthenightforhelpwasdisappointing

Dining room was not open evenings. Very inconvenient. There was no beach to walk on. Too rocky & caters to divers rather than bathers. False photos of a beach were shown instead of a real one. Room was not clean under beds. Microwave & fridge should be provided in all rooms. There are always left overs that shouldn't be eaten cold or stale. Drinks need to be cold. Restaurant had short hours. Should be open till 11. Bar wasn't open all week. Should be open all week. People enjoy drinking & dancing. When bar was open it should not close at 10 but stay open till 2 at least. Front desk should never close. Most are open 24 hours for emergency. 10 is ridiculous time. Hard to get a taxi many times. There is no Uber which causes less availabilities. Front desk should have more service for exchanging money. It is not always possible to get to a bank. Spa staff doesn't speak much English & should. Extremely expensive services as well. Some security didn’t speak any English & at night it was inconvenient.

Clean and comfortable. Friendly staff. It’s kind of far from downtown (30 minute walk or $100 peso taxi ride).

We love staying at the coral princess Staff is wonderful Access into great snorkeling and scuba is spectacular

Excellent staff, very friendly and serviceminded. The food and drinks on the hotel was great (when ordering from the menu). The rooms are a bit old.

The pool was freezing. Our door handle broke on the first day and continues to have issues, the hot water did not work the first two days after they said they fixed it and lastly our room was not served even with the service sign needed on the door.

The continental breakfast was overpriced and didn't include a protien. Exposed bare wiring in the pool area and ungrounded outlets throughout the property. No ice machine and no mini fridge in our room.

One bedroom king suite not as pictured. When I asked to be moved to same style and size of room as photo showed I was told no.

Very well maintained, nicely decorated. Room was very clean and fairly spacious for its class. Staff was nice. Their restaurant served the best chilaquiles I've found. Happy we chose Coral Princess.