Tophotels met fitnessruimte in San Francisco

Located right outside Powell Street station of Bart if you’re traveling from airport in Bart then it’s very convenient The room is big enough to open and pack two big luggage Amenities were lacking though the tissue box is empty when I first get into the room and no slippers to be found in the room We asked concierge and they quickly placed new ones for us Toilet is quite old but generally it’s clean

Location of the hotel is good. As told, left side of the hotel is more safe than the right side as there are not many homeless people on the left side. The hotel provides daily cleaning and refills bath amenities automatically. The air conditioning is quite cool but can be adjusted, nevertheless, the blanket is not thick enough which slightly affected sleeping quality.

The front desk staff (Ben & Daimler) greeted me with HUGE smiles after a long flight. They offered me a much needed quiet room and even upgraded me to a beautiful suite. Complimentary wine tasting was going on in the lobby with live music. My room was beautiful and very clean. After unpacking, I realized I forgot toothpaste. I went downstairs on my way to dinner and asked the front desk if they had any extras, they brought it to my room along with an extra toothbrush while I was gone (amazing!). Great location. Walkable to so many restaurants. Will definitely stay again.

The room booked was spacious and the room rate also include breakfast. The hotel lobby also provide coffee and tea. The hotel is within walking distance to the cable car stop to travel to Union Square and Chinatown and also Fisherman Wharf.

Stayed two nights. The hotel is located near Union Square, and the location is very convenient. You can take tram as soon as you go out. There are many famous brand shops and shopping malls nearby. The location is superb. However, the content of the hotel may be a long time ago, except that it is very small and outdated. You absolutely don't dare to step on the slippers, and you ca n’t imagine the dirty. Other equipment can be clean, but for the convenience of transportation, it is also possible to endure a night or two.

The location is perfect, easy to access all the famous spots in SF. Overall service was also nice. However, the facilities in the bathroom need to replace with new ones, or, at least, it needs to be fixed. 1. the drain in the sink was clogged, so water went down slowly. 2. I hoped to take a rest from the fatigue of my long journey with a lower-body bath, but it was almost impossible since the tub cap looks like broken, and the water in the tub kept leaking. It was a somewhat disappointing experience considering the hotel is regarded as the best one in SF.

I had a fantastic time at this hotel. I booked a fairmont exterior king room with a view. The room itself was nice but what I really liked was the walk in wardrobe and luxurious marble bathroom with his and hers sinks. Breakfast at the hotel and dinner in the Tonga room was also really good. Customer Service was top dollar. The only criticisms I would have are that:- 1) There was only one functioning lift from the main foyer to hotel rooms, 2) upon checking in a hold fee of $100 per night is placed on your debit/ credit card (only returnable 5-7 days after departure) and 3) some of the meals were overpriced, I was charged approx $55 for a medium sized pizza and bottle of water on one night. Overall, enjoyed my stay and would return.

I used to be a frequent guest at the W SF back when it was Starwood but had not visited since Marriott took over the W Brand. I did try and stay last year but before arriving I read that the restaurant was closed and I asked the hotel what they were doing as an alternative, but they had absolutely nothing for Platinum Breakfast (other than 1k points per stay which is a HUGE downgrade), so I opted for another hotel. I had high expectations for this stay as I had previously loved this hotel, but as a frequent traveler in Marriott brands and having one of their Highest Elite traveler statuses (and staying at W Brands lately), I knew service levels were still suffering post pandemic. Unfortunately, it started low right from the beginning. I had confirmed a Studio Suite in advance. When I arrived, I was given a corner room that almost seemed smaller than standard rooms (Room 2109). I inquired about upgrades to larger rooms, and I was told no, because it was a busy weekend, and nothing would be available. I checked on the app and saw that every room type was available for the length of my stay and beyond. I was basically DOWNGRADED. Once settling into the room, then I realized the major issues. Smaller rooms should be easier to clean, right? Well, this one not only had carpet stains, but I quickly found out that the ”Marriott Commitment to Clean” was actually a Commitment to Ignore. Not only were their stains on the carpet and dust and dirt in the windowsills, I found a previous guest's room keys sitting on the counter. Obviously, the room was just ”re-set” and not inspected or cleaned at all. I guess the promised sanitizing was out of the question. We then went to get some ice and noticed that the ice bucket was half filled with standing water. It was disgusting! Thats not the worst part, I then found a pair of women's ”play-style” lingerie slightly soiled sitting on the floor by the sofa. I mentioned the cleanliness issues to the Front Desk, but the representative simply stared at me and then asked if there was anything else I needed? I should have been a bit more insistent that they take it down, but I was so shocked I did not. The room setup, although smaller than what I wanted and pre-confirmed, was also not great. There is no storage at all other than the closet. There are no drawers at all or other places to keep clothes or anything else. If you have two suitcases, you are going to have to keep them out as there is no place to put them in the closet. Other than the Front Desk and Room Condition, we had a nice stay, although the Room is really what we paid for. The rest of the staff we interacted with were friendly and helpful. The breakfast staff were great, and the food was amazing! Kudos for them for sure! Actually, the only place I was every recognized or thanked for being a Marriott Elite was from the hostess at Breakfast. The bellhop was also quite nice and helpful when we checked-out and needed to store lugga

Not far from metro and in Chinatown. The area is a bit dodgy at night though. Window curtains were quite dirty. But the bed is very comfortable and the view is great. I would stay again

The location of the hotel is very good, right next to Union Square, and there is a Starbucks opposite the hotel door. It takes about 10 minutes to walk to Chinatown. The hotel facilities are well maintained.