Gastgebruiker
12 januari 2023
An easy FIVE STARs. This hotel is one of the few that go way above and beyond the satisfy the customer. The room was comfortable, clean, and ultra-modern. There's a HUGE bathtub for soaking. Parking is FREE and secure (underneath the hotel). There was a large balcony with an amazing view of the Adriatic Sea. Property is 100% COVID19 safety compliant. LAUNDRY ROOM! There's a self-service laundry room. The machines weren't working properly, but this gave the front desk an opportunity to go above and beyond the call of duty. When the coin-op dryers failed to dry my heavy load, the nighttime desk clerk offered to dry my cloths in the industrial dryer they use for hotel housekeeping. On top of that, he offered to remove my cloths after they were dry and hold them at the front desk until morning. This enabled me to get some much-needed sleep. In the morning, on checkout, the desk clerk offered to refund 100% of my laundry money as compensation for the trouble.
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